Hospitality Manager

• Ensure that clients are given an  efficient and enjoyable customer experience  and that their service and value expectations are consistently exceeded.
• To deliver an exceptional and premium hospitality experience for TrinityBridge clients, guests and employees, ensuring consistently high standards across all aspects of the client and guest journey.
• Manage the free issue programme, including the procurement, distribution and control of all free issue items provided by TrinityBridge for its employees, ensuring compliance with company guidelines and service standards.
• Drive excellence and consistency across client welcome, beverage services, hospitality delivery, meeting room catering and workplace experiences, while supporting the wider TrinityBridge business with larger-scale events, client entertaining and special initiatives.
• Support the planning and delivery of events, client entertaining and wider business hospitality requirements.
• Be passionate  about the client experience and hosting, as well as being aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
• Promote consistency, professionalism and attention to detail across all hospitality operations.
• Have experience at a team leader, supervisor or as a manager within a hospitality environment
• Experience in creating a thriving and successful working environment
• Possess excellent supervisory and communication skills
• Ability to work under pressure & exceptional customer service skill and attention to detail 
• Financially and commercially astute
• Excellent organisational skills
• Possess cultural awareness and sensitivity

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.