Network Infrastructure Task Lead
GD Information Technology, Inc. · USA FL MacDill AFB, United States
About The Role
Transform technology into opportunity as a Network Infrastructure Task Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiators. As a Network Infrastructure Task Lead you will help ensure today is safe and tomorrow is smarter. W ork depends on y our ability to oversee the day-to-day ava ilability , performance , and health of multiple enterprise networks, ensuring services remain reliable, s ecure, and responsive to mission requirements . This includes proactively monitoring network infrastructure and critical services, identifying performance deg radation and outages, coordinating Tier 1-3 troubleshooting and esc alation, managing operational priorities, tracking inci dents through resolution, and ensuring established SLAs , availability targets, and performance standards are consistently achieved for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.
HOW A NETWORK INFRASTRUCTURE TASK LEAD WILL MAKE AN IMPACT
- Oversee day-to-day network operation and availability of LAN, WAN, data center, remote-access and supporting network infrastructures.
- Lead analysis and resolution to complex network issues using telemetry, logs, packet captures, flow analysis, performance monitoring and vendor diagnostic tools.
- Analyze utilization, latency, packet loss, availability, bandwidth, capacity trends, and proactively address emerging performance or scalability constraints.
- Establish priorities, assign technical resources, monitor ticket and problem queues, enforce escalation procedures, track SLAs/KPIs and ensure effective Tier 1/ Tier 2 / Tier 3 coordination.
- Ensure network changes, upgrades, configurations and maintenance activities follow approved standards, testing, documentation, rollback, and change-control processes.
- Maintain secure networks through firewalls , VPNs, segmentation , identity-controlled access encryption and Zero T rust principals.
- Oversee routing , switch ing, VLANs, VRFs, VPNs , network segmentation, and traffic-engineer ing capabilities to maintain controlled communications .
- Maintain continuous visibility into network h ealt h, availability, utilization , faults, security events, capacity and ser vice degradation.
- Coordinate response to outages and service degradation , establish techni cal priorities, manage escalation, conduct root-cause-analysis, and implement corrective actions to prevent re currence.
- Ensure network diagrams, configuration, inventories, SOPs, technical baselines, change records, and com pliance documentation remains accurate and current.
- Coordinate a cross C ybersecurity, S yste ms, S ervices, U nified C ommunications, S ervice D esk, FMV, V endors, and L eadership to align network operations with organizational priorit ies.
- Provide oversight to all technology refreshes, deployment migrations, new capabilities, system integrations, infrastructure moderni zation while minimizing operational risk.
WHAT YOU’LL NEED TO SUCCEED
- Required Experience: 5+ years of related experience
- Required Technical Skills: Applicable DoW 8140 or DoW 8570 Certification
- Security Clearance Level: TS/SCI
- Required Skills and Abilities:
- Strong communication skills .
- Eagerness to learn new technologies and take on additional responsibilities over time.
- K nowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware.
- Strong analytical skills with a focus on troubleshooting and diagnosing network issues .
- Ability to communicate technical issues clearly and professionally with non-technical staff.
- Respond to e scalated user inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed.
- Work closely with pee rs, and other departments to ensure seamless network operations and assist with ongoing projects /tasks .
- Ability to work weekends and evening hours as needed .
Preferred Skills
- Associate’s degree in information technology , Computer Science, or related field .
- Cisco Certified CCNA, CCNP
- Experience with USCENTCOM and familiarity with its mission .
- Knowledge and familiarity with USCENTCOM’s IT environment .
- Location: Onsite-Tampa, FL
- US Citizenship Required
GDIT IS YOUR PLACE
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
#gditpriority
#USCENTCOM
#armajobs
The likely salary range for this position is $129,200 - $174,800. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours
40
Travel Required
Less than 10%
T elecommuting Options
Onsite
Work Location
USA FL MacDill AFB
Additional Work Locations
Total Rewards at GDIT
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc .
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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