About The Role

Job Summary

You will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high quality service to address HR programs, services and operations needs in all or some of the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration.

Roles and Key Responsibilities

Provide support to the HR Manager or Head of Operations in his/her responsibilities with regard to the overall management of HR programs and services in the CP.
Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners
Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.

Required Languages - English
Travel -Must be willing and able to travel up to 20 %.

Knowledge, Skills and Abilities

Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
Strong customer service ethic and abilities
Very good planning, coordinating, and organizing skills
Able to maintain confidential information
Proactive, resourceful, solutions-oriented and results-oriented
Excellent communication and interpersonal skills

Preferred Qualifications

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Preferably with experience with International or local NGO and good knowledge of HR best practices and standards.
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Preferably with HR certification or courses covered
Supervisory Responsibilities - None

Key Working Relationships

Internal

External

Basic Qualifications

Bachelor’s degree in Human Resources Management or Business Administration required. Additional relevant experience and completion of HR certification or courses, may substitute for some education.
Minimum of three years work experience in HR, preferably with an International or local NGO and good knowledge of HR best practices and standards.
Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law.

Agency Competencies (for all CRS Staff)

Personal Accountability – Consistently takes responsibility for one’s own actions.
Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
Builds and Maintains Trust - Shows consistency between words and actions.
Collaborates with Others – Works effectively in intercultural and diverse teams.
Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies

Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
Strategic Mindset – Understands role in translating, communicating, and implementing agency strateg y and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.