About The Role

Division: Client Experience

The Client Integration department helps clients successfully connect, onboard, migrate and grow within Euroclear by coordinating all activities required to make change simple and successful. Being part of the Client and Business Strategy division, we closely interact with our clients, and we strive for business expansion in our day-to-day work.

Within the Client Integration Team we are looking for an enthusiastic colleague to join the Funds Client Testing Team to take on this challenging client facing role. The team is responsible for testing, validating, and supporting technical setups, ensuring that transaction flows are accurate and ready for production go-live. As a dedicated client testing coordinator your focus will be on enabling and validating all connectivity channels required for clients and agents to interact with FundSettle efficiently.

Your Role

As a Client Testing Coordinator , you will

Coordinate and facilitate testing requests related to FundSettle activity
Act as central liaison with internal and external clients during the whole testing process
Support the delivery of onboarding and migration activities with a focus on communication channels

Your key objectives will be to

Support the setup and execution of test plans to ensure smooth onboarding and migration of clients and transfer agents
Assist in testing and validating communication channels (SWIFT, browser, file transfer) to ensure readiness for production
Coordinate activities with internal stakeholders (Operations, Product, IT) to support client onboarding
Handle client and transfer agent queries related to communication setups
Contribute to the maintenance of documentation and communication-related materials
Continuously develop knowledge of FundSettle communication channels and related processes

Your Profile

Strong interest in financial markets and fund services
Excellent communication skills (written and verbal), with the ability to explain technical topics clearly
Good organizational and planning skills, with attention to detail
Client-focused mindset previous client facing experience is an added value) with a collaborative approach
Analytical thinking and problem-solving skills
Knowledge or willingness to learn and develop expertise in technical communication channels (SWIFT / ISO formats is a plus)
Previous experience in Funds environment is a must

What We Offer

A challenging and dynamic work environment within the Client & Business Strategy division where you make the difference for our clients
Strong collaboration with international clients and internal stakeholders
End-to-end ownership and accountability of the client’s funds testing cycle
An entry-level position, offering a strong learning environment where you can progressively build expertise in FundSettle migration processes
An opportunity to broaden your expertise in FundSettle by touching a variety of day-to-day tasks
An opportunity to join a team that plays a crucial role in delivering a seamless client experience during one of the most important phases of the client lifecycle —testing and migration
A supportive and dynamic team environment focused on knowledge sharing and development