About The Role

NextGen Automated, Inc. | Charleston, SC
Full-Time | Field-Based Position
NextGen Automated, Inc. has provided custom residential audio/video and automation solutions throughout the Lowcountry since 2003.
We are looking for an experienced Residential AV & Control4 Technician who can install, configure, troubleshoot, and program residential automation and AV systems.
This is an experienced technician position, not an entry-level installer role. Control4 programming experience is required.
This is a field-based, hands-on position in the Charleston area. This is not a remote or work-from-home position.

What You’ll Do

Program, configure, and troubleshoot Control4 systems
Install and service residential audio/video and home automation systems
Install and configure TVs, projectors, automated screens, theater systems, and distributed audio/video
Install and configure hard-wired and wireless networks
Troubleshoot system, programming, networking, and equipment issues
Install and service residential security and surveillance systems
Configure cameras, DVRs, NVRs, and related equipment
Install racks, AV components, control equipment, and associated hardware
Perform pre-wiring and structured cabling for new construction and retrofit projects
Terminate, test, label, and troubleshoot industry-standard cabling
Read project documentation and complete installations according to specifications
Work directly with customers to troubleshoot issues and explain system operation
Maintain company vehicle, tools, equipment, and inventory
Coordinate with the project team to keep installations on schedule

What We’re Looking For

Required

Hands-on experience programming Control4 systems
Experience installing and troubleshooting residential AV and/or home automation systems
Strong understanding of residential networking, including wired and wireless networks
Ability to troubleshoot system problems and determine the root cause rather than simply replace equipment
Experience with structured cabling, AV components, displays, racks, and related equipment
Valid driver's license and excellent driving record
High school diploma or GED
Ability to work independently in the field and as part of a project team

Preferred

3+ years of residential AV/home automation experience
Control4 certifications
Experience with residential security, surveillance, home theaters, distributed audio/video, and networking
Experience working in both new construction and retrofit environments

Physical Requirements

This is a hands-on field position. Technicians must be able to bend, kneel, squat, crouch, reach, climb, and stand for extended periods. The position also requires working on ladders, in confined spaces, and in hot or cold environments and lifting/moving equipment as required.