About The Role

Monitor and analyze credit card transactions to identify potential fraudulent activities.
Investigate fraud alerts and determine whether transactions are genuine or fraudulent.
Take timely and appropriate action to prevent and mitigate financial fraud.
Coordinate with internal teams as per established fraud control procedures.
Maintain accurate records and ensure adherence to compliance guidelines.
Support fraud detection, prevention, and risk mitigation activities.
Follow defined processes, quality standards, and security guidelines.

The selected candidate will work in the Fraud Risk Management (FRM) process, responsible for detecting and preventing credit card fraud. The role involves working in a 24/7 rotational shift environment with rotational weekly offs.

Any Bachelor’s Degree – Freshers are eligible.
Willingness to work in 24/7 rotational shifts and rotational weekly offs.
Good Hindi communication skills.
Fluent English communication skills – Verbal & Written.
Basic computer knowledge.
Strong attention to detail and analytical skills.
Interest in banking, fraud prevention, and risk analysis.
Ability to follow processes and handle sensitive information with confidentiality.