Corporate Trainer

Key Responsibilities

1. Training Design & Development

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• Design, update, and maintain training curricula, modules, and materials for onboarding, technical skills, compliance, and soft-skills programs.
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• Develop training aids such as manuals, presentations, job aids, e-learning content, and assessment tools.
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• Partner with subject matter experts and department leaders to translate business and role requirements into effective learning content.
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• Keep training content current with company policies, industry best practices, and evolving business needs.

1. Training Delivery & Facilitation

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• Facilitate engaging classroom, virtual, and on-the-job training sessions for new hires and existing employees.
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• Deliver onboarding and orientation training in coordination with HR Operations.
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• Conduct skills training, leadership development, compliance training, and refresher courses as needed.
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• Adapt facilitation style and content delivery to different learning styles and audience levels.
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• Serve as the primary point of contact for participants during training programs.

1. Training Needs Analysis

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• Conduct training needs assessments in partnership with department leaders and HR to identify skill gaps.
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• Analyze performance data, feedback, and business objectives to recommend relevant training interventions.
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• Prioritize training initiatives based on organizational impact and urgency.

1. Evaluation & Continuous Improvement

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• Administer post-training assessments, evaluations, and feedback surveys to measure training effectiveness.
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• Analyze evaluation results to identify trends, gaps, and opportunities for improvement.
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• Track training completion rates, competency outcomes, and program ROI.
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• Prepare reports and recommendations for HR and business leadership.
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• Continuously refine training content and delivery methods based on feedback and results.

1. Learning Administration

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• Maintain accurate training records, attendance, and completion status within the LMS or HRIS.
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• Schedule training sessions, coordinate venues/logistics, and manage training calendars.
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• Monitor compliance with mandatory training requirements and certification renewals.
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• Assist in maintaining and updating training guides, resources, and the training content library.

1. Internal Communications

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• Prepare announcements and communications related to upcoming training programs, learning initiatives, onboarding, holidays, and employee programs.
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• Develop newsletters, employee communications, and HR/training campaigns.
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• Maintain training and onboarding content within the LMS or HRIS.
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• Promote participation in training and HR initiatives through various communication channels.
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• Coordinate with hiring managers and department leaders on training schedules and role-specific learning paths.

1. New Hire Onboarding

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• Manage the end-to-end onboarding process for all new hires.
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• Coordinate pre-employment requirements, onboarding schedules, and documentation.
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• Conduct or facilitate new hire orientation sessions.
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• Ensure timely completion of onboarding tasks, system access, equipment coordination, and HRIS enrollment.
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• Monitor completion of mandatory onboarding courses, handbook acknowledgment, company policies, and compliance requirements.
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• Serve as the primary HR contact for new hires during their onboarding period.
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• Continuously improve the onboarding experience based on survey results and feedback.

1. Employee Engagement

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• Plan, organize, and execute employee engagement programs, celebrations, wellness activities, and company events.
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• Develop initiatives that promote company culture, collaboration, and employee morale.
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• Coordinate recognition and appreciation programs including service awards, employee appreciation activities, and incentive programs.
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• Partner with department leaders to implement engagement strategies across teams.
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• Monitor participation and recommend improvements to increase employee involvement.

1. Employee Surveys & Feedback

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• Administer onboarding surveys, engagement surveys, pulse surveys, and employee satisfaction surveys.
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• Analyze survey results and identify trends, concerns, and opportunities for improvement.
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• Prepare reports and recommendations for HR leadership.
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• Track action plans resulting from survey feedback.

1. Employee Experience

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• Support initiatives that improve the overall employee journey from onboarding to offboarding.
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• Coordinate welcome kits, onboarding materials, and employee communications.
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• Assist in implementing culture-building initiatives aligned with company values.
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• Promote HR programs, policies, and benefits through effective communication.

1. Continuous Improvement

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• Recommend improvements to onboarding processes, training programs, and employee engagement initiatives.
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• Benchmark HR and learning best practices, and introduce innovative employee experience and training initiatives (e.g., blended learning, microlearning, gamification).
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• Assist in HR projects related to culture, employer branding, employee development, and retention.

Qualifications

Education

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• Bachelor's degree in Human Resources, Education, Organizational Development, Business Administration, or a related field.

Experience

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• At least 2 years of experience in corporate training, learning and development, instructional design, HR Operations, employee engagement, onboarding, or a related HR function.
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• Experience facilitating training sessions, workshops, orientation programs, or employee events.
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• Experience using LMS and HRIS platforms is preferred.

Knowledge & Skills

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• Strong presentation, facilitation, and public speaking skills.
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• Instructional design and curriculum development skills.
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• Excellent verbal and written communication.
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• Strong organizational and project coordination skills.
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• Event planning and coordination skills.
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• Data analysis and reporting for training effectiveness and engagement metrics.
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• Strong interpersonal and relationship-building abilities.
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• Knowledge of adult learning principles, training best practices, and employee engagement strategies.
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• Familiarity with Philippine labor laws and HR compliance requirements.
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• Proficiency in Microsoft Office, Google Workspace, LMS/HRIS platforms, and survey tools.

Core Competencies

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Customer Service Orientation

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Communication Skills

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Facilitation and Presentation Skills

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Organization and Planning

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Attention to Detail

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Collaboration and Teamwork

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Initiative and Proactiveness

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Problem Solving

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Adaptability

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Creativity and Innovation

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• Confidentiality and Professionalism