Full Time Entry Level - Front Office Starting March 2027

• Deadline for submission: September 10th, 2026
• Have you ever dreamt to work in a beautiful ryokan (traditional inn) in Japan? If your answer is yes, Beniya Mukayu is the place for you.

• Read the details below
• check www.mukayu.com/english/ 
• submit your application before September 10th, 2026

JAPANESE LANGUAGE SKILLS: preferred but not requested

MAIN DUTIES

Ryokan

• Required to cover shifts occasionally.
• Must be courteous, pleasant and well-groomed at all times.
• Provide professional, friendly customer service at all times in accordance with standards.
• Should work well both in a team and independently without instruction.

Front Desk

• Greet guests courteously and professionally.
• Administer check-in procedures in an efficient and friendly manner.
• Guide guests to each of the Ryokan’s facilities.
• Escort guests to their room providing explanation regarding room features.
• Administer check-in procedures, including but not limited to assisting with luggage, in an efficient and friendly manner.

Guest Relations

• Engage guests, by name where appropriate, during their stay ensuring satisfaction.
• Handle, accurately and in a timely manner, any guests’ complaints in accordance with outlined procedures and ensuring guests’ satisfaction.
• Provide information including but not limited to local attractions, transportation and restaurants for international guests.

Reservations & Marketing

• Respond to international correspondence in a timely manner and in well written English.
• Process professionally and efficiently English reservations via phone and email.
• Answer incoming international calls in accordance with telephone etiquette.

• DURATION: 2 years
• SALARY starts from JPY 220,000 per month before taxes. It is discussed case by case, depending on the candidate's skills and experience.

WHAT BENIYA MUKAYU PROVIDES

• working visa
• support for accommodation (rent and bills to be paid by the employee)
• uniform

NOT PROVIDED

• transportation
• meals
• accommodation (however, we will help the candidate to find an apartment near Beniya Mukayu, approximate rental JPY 38,000 bills excluded) 

• ・Must have Bachelor or Master Degree
• ・Fluent English required
• ・No previous working experience required
• DURATION: 2 years
• SALARY starts from JPY 220,000 per month before taxes. It is discussed case by case, depending on the candidate's skills and experience.

PROVIDED

• Certificate of eligibility (necessary for obtaining the visa)
• insurance and pension scheme as per Japanese laws and regulations

NOT PROVIDED

• transportation
• meals
• accommodation (however, we will help the candidate to find an apartment near Beniya Mukayu, approximate rental JPY 38,000 bills excluded)