About The Role

We are looking for an experienced Fleet Monitoring Specialist (HOS, ELD & Temperature Control) to support our refrigerated (reefer) operations. In this role, you will monitor driver Hours of Service compliance, oversee temperature-controlled shipments, respond to alerts, and work closely with dispatchers, drivers, and customers to ensure safe and on-time deliveries.

This position is ideal for someone with strong experience in reefer operations, HOS regulations, and real-time fleet monitoring.

Key Responsibilities

Monitor drivers' Hours of Service (HOS) to ensure FMCSA compliance.
Track refrigerated shipments and monitor trailer temperature throughout transit.
Respond immediately to HOS, ELD, and temperature alerts.
Coordinate with drivers to resolve HOS, routing, or equipment issues.
Work closely with dispatchers and operations teams to prevent service disruptions.
Communicate with customers regarding shipment status when necessary.
Escalate mechanical or refrigeration unit failures and coordinate repairs.
Monitor GPS tracking and proactively identify delays or route deviations.
Maintain accurate records of temperature events, HOS exceptions, and operational updates.
Ensure all shipment documentation is completed accurately.
Assist in minimizing service failures, cargo claims, and compliance risks.
Support continuous improvement of operational processes.

Working conditions

Working schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team

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