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Project Manager

Massmutual · Remote, India

Operations ManagementManager LevelRemoteQuick applyfull-timeabout 1 month ago

About The Role

Who We Are – MassMutual India Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other. Together, we’re stronger. Job Description The Corporate Technology Strategy & Enterprise Enablement Platforms team defines and executes the enterprise platform strategy that powers how employees work, collaborate, and leverage technology to drive business outcomes. The portfolio includes, but is not limited to: Collaboration & Communication Platforms (e.g., Teams, Zoom, Slack) Workflow & Design Platforms (e.g., ServiceNow, Adobe, Lucid, Figma) Productivity & Content Platforms (e.g., Microsoft 365, Atlassian) AI Enablement & Automation (e.g., Copilot, Power Automate, Power Apps) Enterprise Enablement, Adoption, and Change The team operates globally and partners closely with Corporate Technology leadership, security, architecture, finance, vendors, and business stakeholders. As a Project Manager, you will support specific projects or delivery workstreams within this broader portfolio, ensuring alignment with established strategy, governance, and delivery standards. [Senior Pro...ger - SEEP | Word] The Impact Project Delivery & Execution Lead end‑to‑end delivery of assigned projects or workstreams, from initiation through completion. Develop and maintain project plans, schedules, milestones, and dependency tracking. Ensure delivery against defined scope, timeline, budget, and quality expectations. Stakeholder & Team Collaboration Partner with platform owners, product managers, engineers, and business stakeholders to clarify requirements and execution expectations. Facilitate project‑level forums including stand‑ups, status reviews, and retrospectives. Serve as the primary point of accountability for assigned projects. Risk, Issue & Dependency Management Identify, track, and manage project risks, issues, and dependencies. Proactively escalate concerns and recommend mitigation strategies. Governance & Reporting Maintain project documentation including charters, plans, RAID logs, and status reports. Provide clear, concise updates on progress, risks, and key decisions in alignment with SEEP governance expectations. Support program‑level and portfolio‑level reporting as required. Change & Adoption Support Partner with enablement and communications leads to support adoption activities tied to project delivery. Coordinate readiness activities, training inputs, and deployment milestones. Continuous Improvement Contribute to improvements in project delivery practices, tooling, and templates. Apply lessons learned to improve execution efficiency and predictability. Minimum Qualifications Education Bachelor’s degree in Business, Technology, Engineering, or a related field required. Experience 4–6+ years of experience in project management or delivery roles. Experience delivering technology or enterprise platform initiatives. Experience working in cross‑functional, matrixed environments. Familiarity with Agile, hybrid, or Waterfall delivery models. Ideal Qualifications Technical & Delivery Skills Proficiency with delivery and project management tools (e.g., Jira, Confluence, MS Project, Smartsheet). Working knowledge of Agile and traditional delivery methodologies. Exposure to enterprise platforms such as Microsoft 365, ServiceNow, Atlassian, or similar ecosystems. Project management certification (PMP, CAPM, CSM, or equivalent) preferred. Professional Skills Strong communication and facilitation skills. Highly organized, detail‑oriented, and execution‑focused. Ability to manage multiple priorities and navigate change. Comfortable influencing outcomes without direct authority. What to Expect as Part of the Team Regular collaboration with SEEP leadership, Program Managers, and platform teams Clear operating rhythms and delivery expectations Access to mentorship, learning platforms, and career development opportunities Inclusion in Business Resource Groups and enterprise learning programs Competitive compensation, benefits, and a strong commitment to ethics and integrity Why Join Us? We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard. Does this sound like a great fit? Apply today! At MassMutual, we value both the flexibility that a remote work environment offers and the value that comes from connecting and collaborating in person with our colleagues. Our work environment is one where the majority of our team members adopt a hybrid schedule — working some days in the office and some days remotely, balancing flexibility with in-person collaboration. One where each manager works with their teams to determine a schedule that meets the needs of customers, the team and the business. While the majority of our employees will follow this hybrid model, some of our roles will continue to be 100% on-site and others may be 100% remote, subject to business needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company, owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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