Desk Attendant - Day & Night Shift
PeakMade Real Estate · Austin, TX, United States
About The Role
The Desk Attendant is responsible for maintaining a secure and welcoming environment at the front desk of a dorm-style student housing community during business hours. The primary duty is to receive and manage deliveries, while also providing a consistent staff presence to deter unauthorized access and respond to basic resident inquiries or concerns as needed.
What You’ll Do
- Monitor and manage the front desk area during midday or overnight hours.
- Receive and log package and food deliveries.
- Greet visitors and ensure they are properly signed in, following community access protocols.
- Provide assistance to residents with minor questions or concerns.
- Maintain a calm, professional presence to help promote safety and order.
- Report any suspicious activity, incidents, or maintenance issues to appropriate personnel.
What You’ll Need
- Strong communication and customer service skills.
- Reliable, punctual, and able to stay alert throughout the shift.
- Ability to stay calm and respond appropriately in a quiet but occasionally urgent environment.
- Previous experience in residential, security, or front desk roles preferred but not require
Who We Are
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.
PeakMade Real Estate is an Equal Employment Opportunity employer.
Our Mindsets
People Matter Most
Do the Right Thing
Create Moments
Own It
Evolve
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PeakMade is a collection of real estate brands committed to building communities that put people first. That means when something is PeakMade, it’s not only built upon expertise and experience, it’s built upon a foundation of community.
Since 2011 when our predecessor company, Peak Campus was founded, we’ve earned a reputation as being a leader and trusted partner in student housing. That same commitment to excellence has extended the PeakMade approach to the management and development of multi-family and built to rent communities. We specialize in creating exceptional moments in the everyday lives of our residents, prospects, partners, and teams.
We are in the people business. We serve our teams, residents, clients and partners. We are driven by five key mindsets that influence our culture, growth and quality of work. These mindsets provide a compass for what it means to be PeakMade.
PEOPLE MATTER MOST. And we mean all people. We own our responsibility to learn more about the differences that make us stronger, engage and advocate for marginalized groups of people and cultivate mutual respect with our teams, our residents, and our clients.
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