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Guest Coordinator (011 - 873)

Hunt St · Remote, Philippines

Front Office / Guest ServicesEntry LevelRemoteQuick applyfull-timeabout 1 month ago

About The Role

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: is a holiday property management company specialising in premium short-stay homes and retreat properties. Our homes host family holidays, weddings, wellness retreats, and special celebrations, and we care deeply about the experience each guest and owner has with us.

Role Overview: This is a full-time, fully remote role that plays an important part in the day-to-day coordination of our holiday properties. The position is varied and hands-on, blending administration, guest and owner communication, and property presentation support. No two days are quite the same.

You will work standard Australian business hours (AEST), with some flexibility required outside those hours to ensure our guests are well supported during peak times. We work as a team and value balance.

You will work closely with our Company Director and Operations Manager, becoming a trusted and valued part of a small, supportive remote team. Your role will have a real impact, helping ensure every property shines and every guest experience feels effortless.

Key Responsibilities

  • Creating and maintaining short-stay property listings across booking platforms
  • Responding to booking enquiries and managing guest communication before, during, and after stays
  • Communicating with property owners and providing ongoing support
  • Overseeing property calendars to ensure seamless coordination across platforms
  • Assisting with social media enquiries
  • Updating property and cleaning manuals
  • Providing basic financial administrative support
  • Supporting the improvement of systems and processes as the company grows

Requirements

  • Experience with booking platforms such as Airbnb and Booking.com
  • Real estate or property management experience (preferred but not essential)
  • Canva skills, including document layout and design (preferred but not essential)
  • Clear, confident written and verbal communication
  • Strong attention to detail
  • Solutions-focused mindset with ability to take initiative
  • Reliable internet connection and suitable home office setup
  • Availability to work aligned to Australian Eastern Standard Time (AEST)

Benefits

Work Arrangement & Expectations

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to

Disclose any existing ongoing roles or client work

Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

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At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

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