Talent & Culture Generalist

The Talent & Culture Generalist supports end‑to‑end employee lifecycle operations for Calix India, driving accuracy, efficiency, and continuous simplification. The role leverages HR systems (Workday) and enterprise-approved AI tools to streamline workflows, reduce manual effort, and enhance employee and manager experience. In addition, the role partners with Talent Acquisition, HR Operations, Compensation & Benefits, and Payroll to deliver timely, high‑quality people processes. Responsibilities and Duties: Act as the day‑to‑day operational point of contact for employees, managers, recruiters, and cross-functional stakeholders on standard HR processes, escalating non-standard issues as needed Support managers and leaders with information on HR processes, approvals, and timelines based on defined policies Coordinate onboarding for new hires by collaborating with internal teams to ensure a seamless joining experience Execute employee exit processes end‑to‑end, including documentation, system updates, and exit experience Manage background verification processes and coordinate with external vendors to close cases Process Workday transactions related to joining, probation, internal movements, exits, and employee documentation Partner with Workday teams to improve data quality, streamline lifecycle processes, and support workflow enhancements and standardization Identify repetitive activities in HR operations and propose simple automation or process improvements Leverage technology (e.g., Excel, Copilot, templates, and enterprise systems) to improve HR communication, reduce turnaround time, and minimize errors Contribute to building self-service resources (FAQs, guides, templates) using AI-assisted methods Manage HR compliance transactions and documentation, ensuring adherence to India labor laws, internal policies, and statutory requirements Coordinate payroll‑impacting inputs including exits, special payments, and on‑call support payments Maintain and update India‑specific employee documentation, including the Employee Handbook and annexures, in coordination with internal teams Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field Experience supporting HR operations or employee lifecycle processes in an India context Comfort using AI tools for productivity (documentation, analysis, communication support) Strong attention to detail and judgment, with the ability to handle sensitive employee information with discretion Ability to work effectively with HRIS platforms such as Workday PLEASE NOTE: All emails from Calix will come from a '@calix.com' email address. Please verify and confirm any communication from Calix prior to disclosing any personal or financial information. If you receive a communication that you think may not be from Calix, please report it to us at ✉ Sign in to view email. The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve. We’re at the forefront of a once‑in‑a‑generation change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences. To learn more, visit the Calix web site at www.calix.com If you are a person with a disability needing assistance with the application process please: Email us at ✉ Sign in to view email; or Call us at +1 (408) 514-3000. Calix is a Drug Free Workplace. You may access a copy of Calix Candidate Privacy Policy HERE and other Calix Privacy Policies HERE.