Anti-Social Behaviour Officer

• £32,000.00 - £40,000.00 Per year ‌
• We are looking for an Anti Social Behaviour Officer to join our Housing Team in Devon , to contribute to developing a safe and inclusive community for our customers.
• In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.
• You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.
• You'll make a big difference to people's lives within an experienced, supportive and supported team.

What you'll need

• Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
• Experience of dealing with challenging behaviour and resolving conflict
• Strong communication skills with previous experience of working with customers in a demanding environment
• The ability to be self-motivated and highly organised
• Strong IT skills including MS Office
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies

What you need to know

• This is a hybrid role where you'll work from the comfort of your own home, the Exeter office and out with our customers.
• The role is permanent, and you'll be working full time.
• You'll need a full UK driving licence and access to your own car, as the role involves visiting customers.
• If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you
• You can read the Job Description here

We have some great benefits at SNG, including

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/paternity/adoption pay
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.