Patient Coordinator

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

Qualifications

• 2–5 years of customer service and/or case management experience, preferably in a healthcare or home health setting.
• High school diploma or equivalent.
• Valid New Mexico driver's license, current auto insurance, and dependable personal vehicle for patient visits.
• Ability to travel 3–4 days per week.
• Computer literacy — comfortable using tablets and laptops as primary daily tools.

Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint), including basic spreadsheet and report analysis.

• Strong written and verbal communication, interpersonal, and presentation skills.
• Excellent organizational and time management skills with the ability to manage a high-volume caseload.
• Proven ability to work independently and efficiently with minimal supervision.
• Understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
• Flexible availability outside of normal business hours as patient needs require.

Must successfully complete a mandatory background check through the New Mexico Department of Health.

Preferred

• Associate's degree or higher in health administration, social work, or a related field.
• Experience with Salesforce CRM or similar platform.
• Familiarity with Igea/Axxess EMR system (training provided).
• Background in case management, social work, or home health coordination.
• Medical terminology knowledge.
• Experience pulling and interpreting operational reports and performance data.
• Navajo Speaking

Core Competencies

• Patient-centered mindset with a compassionate, relationship-driven approach.
• Strong advocacy skills — comfortable representing patients in clinical and administrative settings.
• High emotional and social intelligence.
• Energetic, outgoing, and adaptable in a fast-paced, ever-changing environment.
• Strategic thinking and sound judgment in ambiguous situations.
• Active collaboration within a multidisciplinary care team.
• Strong reading, writing, and documentation skills.

Benefits & Perks

• Competitive hourly rate: $24 – $28/hour based on experience.
• Paid Time Off with additional hours accrued annually based on tenure.
• Sick Leave and Bereavement Leave.
• 9½ Paid Holidays + Floating Holidays + Your Birthday off.
• Overtime pay at time and a half.
• Comprehensive benefits package (Medical, Dental, Vision, Life Insurance) effective after first full month — company covers 100% of dental, vision, and term life.
• 401(k) Plan with company match.
• $150 annual Lifestyle Reimbursement (gym/fitness, Costco/Sam's Club, Amazon Prime, and more).
• Modern Health mental wellness platform for you and your dependents.
• Competitive mileage reimbursement (federal reimbursement rates)
• Tuition Reimbursement Program.
• $100 monthly cell phone reimbursement (after 1 month of employment).
• Employee Assistance Program and Employee Appreciation Program.