About The Role

Syrve is an Innovative POS and Restaurant Management Solution trusted by over 10,000+ Restaurants in 50+ Countries Worldwide.

We are looking for an experienced Customer Success Specialist, who will play a key role in ensuring a smooth and successful onboarding journey for Syrve clients. Acting as the primary coordinator between customers and internal teams, the Customer Success Specialist oversees the full implementation lifecycle—from the initial kickoff to go-live—while ensuring that clients receive clear and structured guidance at every stage.

By managing communication, aligning expectations, and organizing training activities, the Customer Success Specialist helps customers adopt Syrve confidently and efficiently. Through proactive support and strong relationship management, the role reduces friction during onboarding, accelerates time-to-value, and supports long-term product success.