About The Role

ROLE SUMMARY

The SuccessFactors Pre-Sales Consultant partners with the sales, and delivery teams to win new business and expand existing accounts across Rolling Arrays' Malaysian and regional portfolio. The role owns the technical win — translating client HR challenges into compelling, outcome-led SAP SuccessFactors solutions through discovery, tailored demonstrations, value framing, proposals, and RFP responses.

Success is measured by demo-to-opportunity conversion, the quality of solution design, and the ability to position the full SuccessFactors suite — alongside Rolling Arrays Technology’s complementary products and change-management strengths — credibly to both HR practitioners and executive buyers.

KEY RESPONSIBILITIES

Lead solution discovery workshops to understand client HR processes, pain points, and transformation goals.
Design and deliver tailored, persona-based (“day-in-the-life”) SAP SuccessFactors demonstrations across the full suite.
Build and configure demo environments and proof-of-concept scenarios that reflect client-specific requirements.
Frame solutions around measurable business outcomes, ROI, and value realisation — selling outcomes, not features.
Own the end-to-end technical response to RFPs, RFIs, and tenders — leading solution scoping, effort estimation, and the written proposal narrative, and coordinating inputs from delivery and commercial teams to produce compelling, win-ready submissions.
Develop solution blueprints, scoping documents, and value propositions in partnership with sales and delivery.
Position solutions with adoption and value realisation in mind, drawing on RA's change-management and customer-adoption strengths.
Position complementary Rolling Arrays Technology offerings (e.g. Reimburse, epfile) where they close gaps in the client's HR landscape.
Support commercial proposals with accurate scoping of modules, integrations, and implementation effort — ensuring what is sold is deliverable within RA's operating model.
Act as the trusted SuccessFactors subject-matter expert in client conversations, from HR working level to C-suite.

REQUIRED EXPERIENCE & SKILLS

4 years of hands-on experience with SAP SuccessFactors in implementation, consulting, or pre-sales.
Working knowledge across the full SuccessFactors suite — Employee Central, Performance & Goals (PMGM), Recruiting (RCM), Onboarding (ONB), and Compensation.
Strong demonstration and storytelling ability — able to make the product resonate with both practitioner and executive audiences.
Experience contributing to RFP/RFI responses and solution proposals.
Ability to articulate business value and ROI, not just product functionality.
Excellent communication and stakeholder-management skills across cultures and seniority levels.
Self-directed, comfortable owning the technical win in a fast-moving sales cycle.

HIGHLY DESIRABLE

Hands-on configuration experience in one or more SuccessFactors modules — a strong differentiator that adds credibility in demos and scoping.
SAP SuccessFactors module certification(s).
Familiarity with Malaysian statutory / localisation requirements (EPF, SOCSO, EIS, PCB).
Exposure to HR transformation projects in the Malaysian / Southeast Asian market.
Familiarity with integration concepts (e.g. SAP CPI) and adjacent HR-tech products.