About The Role

FlexStaff is hiring a contracted Assistant Project Manager to join our clients team. The ideal candidate will assist with all aspects of case administration.

On-site: Long Island, NY

Hours: 8:30a.m - 5:00p.m Monday to Friday 30 min lunch
Hourly Rate: 25 an hour
Assignment: 10 weeks with possibility of extension

Job Duties

Ensure timely completion of data entry, call center, website and claims analysis tasks.
Maintains acceptable working knowledge of claims and correspondence processing including a basic understanding of settlement protocol.
Tracks and manages error patterns and implements appropriate solutions.
Ensures timely processing of all documents.
Documents internal audits and other internal quality assurance activities.
Evaluates audit and quality assurance findings and initiates corrective actions.
Assures ongoing compliance with quality and client regulatory requirements.
Enhances the organization’s reputation by taking ownership for quality and accuracy of output.
Work with other team members to resolve processing errors quickly and efficiently and escalate issues to team leaders as needed.
Accurately record information from claim and inspection forms into proprietary database.
Identify trend issues and make recommendations for process improvements.
Compile reports as directed by team leader.
Investigate issues and collaborate with other team members as directed.
Rely on experience and sound judgement to plan and accomplish goals.

Qualifications

Previous project management and/or administrative experience is preferred, but not required
Legal industry interest and/or experience is a plus
Ability to multitask
Type 55+ WPM w/ 100% accuracy
Excellent verbal and written communication skills
Positive, ‘can-do’ attitude
Ability to work under pressure
Outstanding customer service
Knowledge of Microsoft Word and Outlook and high proficiency in excel required.
Ability to work full-time (40 hours a week)
Exceptional Attendance and Punctuality

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity)