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Assistant F&B Manager
Kimpton Seafire Resort & Spa · Grand Cayman
About The Role
The Assistant Food & Beverage Manager will be responsible for overseeing daily operations, ensuring guests are served in a professional and courteous manner, and providing training to line staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee daily restaurant and banquet service operations, ensuring timely coordination of food production and maintaining high service standards.
- Collaborate in evaluating food quality, kitchen staff performance, and the development of offerings aligned with the property's market positioning.
- Support the Food & Beverage Manager in developing annual financial objectives through the budgeting process.
- Create and manage staffing schedules for Food & Beverage employees, balancing guest needs with optimal labor ratios.
- Contribute to achieving financial goals by executing and enhancing the annual marketing plan, identifying new revenue opportunities, and ensuring consistent excellence in service and operations.
- Maintain cost control by monitoring sales performance, food and labor costs, and aligning with departmental budget goals.
- Act as a liaison between management, employees, and accounting staff to support effective communication, staff development, and succession planning.
- Stay informed and compliant with all local and state regulations regarding wages, food and alcohol distribution, entertainment, safety, and licensing.
- Conduct timely and constructive employee evaluations through the Check-In/Appraisal process.
- Design and implement continuous training programs for both new hires and existing staff to enhance skills and service delivery.
- Ensure daily cleanliness and upkeep of restaurant interiors and exteriors, coordinating with the Restaurant Manager and Chef on sanitation and maintenance efforts.
- Assist in managing labor and operating expenses through proactive controls and cost-saving strategies.
- Responsible for hiring, training, supervising, and evaluating staff; includes performance management, recognition, coaching, and handling employee relations matters.
- Ensure all certifications, legal requirements, and health and safety regulations are up to date and properly documented.
- Participate in weekly leadership meetings and contribute cross-departmentally.
- Take on special projects and additional responsibilities as assigned in support of departmental goals.
- Provide leadership and coordination for a team of 50–60 employees, ensuring smooth daily operations and consistently high guest satisfaction.
- Overseeing operations across multiple venues simultaneously, ensuring consistency, efficiency, and exceptional service delivery at each location.
SPECIFIC EXPERIENCE WE'RE SEEKING
- Minimum of 2 years’ management experience in an upscale restaurant, luxury hotel, resort, or a comparable high-end hospitality environment.
- Proven ability to train and uphold Forbes Travel Guide and AAA Four- or Five-Diamond standards.
- Solid understanding of restaurant financials, including product mix analysis, food and beverage cost controls, and labor management.
- Bachelor’s degree in Hospitality, Restaurant Management, or Culinary Arts preferred.
- Exceptional interpersonal, communication, and organizational skills with a proactive approach to problem-solving.
- Demonstrated passion for crafting elevated and personalized guest experiences.
- Food Handler and Wine Certification (if applicable).
- Strong attention to detail and commitment to impeccable service presentation and cleanliness standards.
- Flexibility to work in outdoor environments and during evenings, weekends, and public holidays as required by business needs.
- Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
- Salary range: $60,000.00 USD - 80,000.00 USD annually
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