Senior Field Quality Engineer

Job Responsibilities

• Directly interface with Customer Supplier Quality Engineers to collaborate on PI product quality topics
• Assist PI Sales team in on customer quality matters
• Lead 8D investigations into quality issues affecting customers in region
• Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)
• Support customer PPAP and documentation requests
• Facilitate and manage problem resolution with support from Engineering teams in company headquarters
• Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.
• Direct experience in automotive skillsets /customer interface on resolution of integrated circuit quality problems.
• Direct Experience managing 8D investigations and creating 8D reports
• Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality.
• Business level language proficiency in Mandarin and English

Qualifications

• B.S. degree in electrical engineering, Candidates with MSEE will be given preference.
• Minimum 8 years of engineering problem solving experience with semiconductor products