Medical Assistant, ENT

Site: Wentworth-Douglass Hospital

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Job Summary

Bring your clinical skills to a specialty care team where your work directly supports patients with ear, nose, throat, head, and neck conditions. Wentworth-Douglass Head and Neck Specialty is seeking a full-time Medical Assistant to join our collaborative practice in Somersworth, NH. This is an excellent opportunity for someone who enjoys a busy clinical environment, values teamwork, and wants to work at the top of their certification while helping deliver thoughtful, high-quality care.

About Wentworth-Douglass Head and Neck Specialty

Located at 361 High Street in Somersworth, New Hampshire, our practice provides state-of-the-art medical and surgical care for patients with disorders of the ears, nose, and throat. We care for patients across a wide range of conditions, including nasal and sinus disease, sleep disorders, sleep apnea and snoring, allergies, asthma, hearing loss, chronic ear infections, and ENT cancer.

Schedule and Location

This is a full-time, 40-hour onsite position, Monday through Friday, 8:30 a.m. to 5:00 p.m., supporting our Head and Neck Specialty practice at 361 High Street, Somersworth, NH 03878.

Why This Role Stands Out

As a Medical Assistant on this team, you will play an important role in keeping patient visits running smoothly while partnering closely with providers, nurses, and administrative colleagues. You’ll have the opportunity to use a broad range of clinical skills, including rooming patients, obtaining vital signs, documenting patient information, supporting patient education, assisting with specimens, and contributing to disinfection and sterile processing workflows. Candidates who enjoy variety, collaboration, and hands-on patient care will find this role especially rewarding.

We do our best to keep employees in their assigned practice and location; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during staffing shortages or other extenuating circumstances to support patient care and maintain adequate coverage.

What You’ll Do

• Room patients, prepare exam rooms, and support patient flow throughout the day.
• Obtain and document medical histories, vital signs, weight, height, and other patient information in the medical record.
• Prepare equipment and supplies for providers and assist with clinical visit needs.
• Explain treatment procedures, medications, diets, and provider instructions to patients using clear and compassionate communication.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competency is demonstrated.
• Support general office needs, including phone coverage, forms, coordination with other departments, and patient advocacy.
• Maintain inventory, support immunization workflows as applicable, and contribute to departmental quality initiatives such as hand hygiene and two patient identifiers.
• Assist with onboarding and day-to-day support for junior Medical Assistants when needed.

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree in Medical Assisting preferred.
• Direct Medical Assistant experience or medical field experience of 1–2 years required.
• Basic Life Support certification preferred.
• National Certified Medical Assistant credential preferred.
• Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens.
• Knowledge of medical terminology, procedures, and protocols.
• Comfort using electronic health record systems and medical office software.
• Strong interpersonal communication, accuracy, time management, and problem-solving skills.

What We’re Looking For

We are looking for a dependable, patient-focused Medical Assistant who communicates well, stays organized in a fast-paced setting, and enjoys contributing to a team-centered care environment. Strong attention to detail, professionalism, and the ability to manage competing priorities are important for success in this role.

Additional Job Details (if applicable)

Benefits That Support You

At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, contemporary, and highly competitive benefits package designed to support your health, financial well-being, professional growth, and life outside of work.

Offerings include

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Bring Your Skills to a Team That Values Them

If you are a motivated Medical Assistant who enjoys meaningful patient interaction, clinical variety, and working as part of a collaborative specialty care team, we encourage you to apply and bring your talent to Wentworth-Douglass Head and Neck Specialty.

Remote Type

Onsite

Work Location

361 High Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.48 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.