Team Lead - MRO

Designation - Team Lead MRO

1. Educational Qualification: B.E/B.Tech or higher (Full-time). Part-time/Correspondence degrees are not eligible.
2. Experience: Minimum 10 years of experience, with significant prior experience in leading application engineering and contract management functions.
3. Technical Skills : Expertise in control valve applications, project management, and commercial terms & conditions.

• Product specifications, codes and standards. Legal requirements (API Monogram, IBR, PED, ATEX, MD, SIL, CUTR, SCOMET, etc.
• Determination & Review of customer Requirements. Material specification, Special process. Application Engineering, Contracts Engineering, Sizing Software, Instrumentation.
• Time and Task management.
• Knowledge in Standardization and General Arrangement drawing. Knowledge in manufacturing processes, material testing, NDE.
• Knowledge in API 6A Choke and API 6A PSL & PR requirements. Control of documents and records.
• Knowledge in Electrical and Electrohydraulic Bought out Actuators and Accessories.

1. Software Skills: Proficient in MS Office (Excel, PowerPoint), CRM software, and ERP systems.

Team Management

• Lead, mentor, and develop the Application Team to ensure high performance and professional growth.
• Allocate tasks and set priorities for the team to ensure effective handling of customer inquiries and orders.

Enquiry Review

• Oversee the review, interpretation, and processing of customer inquiries.
• Ensure that team members collect and verify all necessary details for quote preparation.
• Evaluate technical specifications and assess factors affecting cost, delivery, and compliance.
• Ensure that legal requirements for products are met based on destination country and product type.

Sizing & Selection

• Supervise the selection, sizing, and pricing of valves, actuators, and spares according to customer requirements.
• Provide guidance and support on application engineering and quotation preparation.

Customer Coordination

• Ensure timely submission of techno-commercial offers and prompt responses to customer queries.
• Lead participation in customer meetings and facilitate effective communication between customers and internal teams.

Monitor Progress

• Track the progress of submitted offers and ensure accurate updates in the ERP system.
• Prepare and submit quote and order forecast reports.
• Oversee the handover of order files to the contracts team.
• Progress A3 Strategy for the region progress and MDI progress

Document Submission and Customer Coordination

• Ensure timely submission of contractual documents and obtain necessary approvals.
• Coordinate with customers, field sales, and cross-functional teams to deliver effective solutions.
• Liaise with customers and third-party inspectors for inspections.