About The Role

The Accounts receivable, Projects & Invoicing Technician in a few words

This position supports the following legal entities: Canada, Mexico, USA, Belgium, Czechia, Poland, Germany, India and China. 

Accurate project setup and maintenance in Microsoft Dynamics 365. 
Timely billing of fixed-price and time & material projects. 
Efficient accounts receivable collection activities. 
Reliable cash application and customer account management. 
Support to Project Managers and Sales teams. 
Reduction of overdue receivables and optimization of cash flow. 
Processing intercompany invoicing.

Key Responsibilities 

Project Administration & Billing 

Create and maintain customer projects in D365
Validate project setup information received from pre-sales and operations teams. 
Create and maintain internal projects and resource assignments. 
Ensure project structures support accurate revenue recognition and invoicing. 
Monitor project transactions and ensure billable costs are captured correctly. 
Prepare and process invoices for:  
Fixed-price projects 
Time & Material projects 
Support Project Managers with invoice reviews, corrections and adjustments. 
Act as a subject matter resource for complex billing situations. 
Close completed projects once all billings have been issued.

 
Accounts Receivable & Collections

Manage collection activities for Averna entities across multiple countries and legal entities. 
Send customer statements and follow-up on overdue invoices. 
Create and maintain customer master data in D365. 
Maintain collection notes and customer contacts in D365. 
Process cash receipts and payment applications. 
Reconcile customer accounts and investigate discrepancies. 
Support AR month-end activities and reconciliations. 
Process intercompany invoicing as required.

 
Customer Service & Shared Mailbox Management

Manage and monitor the Timesheet, Accounts Receivable and Project Finance shared mailboxes; 
Ensure timely acknowledgment and resolution of requests from internal and external stakeholders; 
Coordinate with Project Managers, Sales, Operations and Finance teams to obtain information and resolve inquiries; 
Respond to customer inquiries related to project billing, payments, statements of account and account maintenance; 
Monitor shared mailbox requests and coordinate resolution with the appropriate stakeholders while maintaining service-level expectations. 
Track and prioritize requests to ensure prompt and professional customer service.

The ideal candidate in a few words  

DEC, AEC or equivalent in Accounting, Finance or Administration.
3-5+ years of experience in:
Project Accounting
Complex Invoicing
Accounts Receivable & Collections
ERP Systems
Experience working in a multinational environment.
Knowledge of Microsoft Dynamics 365 (asset).
Knowledge of US and Canadian indirect taxes (asset).
Strong Excel skills.
Strong communication and customer service skills.
Detail-oriented with a process-driven mindset.
Autonomous, proactive, and resourceful.
Ability to manage multiple priorities in a fast-paced environment.
Fluent in English; French is a strong asset.

What's in it for YOU

A dynamic work environment in a multinational high-tech organization 
Competitive benefits package and competitive total compensation 
An additional day off for your birthday   #LI-Hybrid
Significant discount on your Montreal transit pass  
Flex days paid between Christmas and New year's  
Be part of a company that puts ESG at the heart of its mission, for people, planet, and performance.

Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status. 