Technology Services IAM Engineer III

Technology Services IAM Engineer III — United States — Pax8

Join Pax8 as a Technology Services IAM Engineer III in the United States and play a key role in delivering secure, scalable identity solutions within a modern, cloud-first environment.

🚀 Build the Future of Identity with Pax8

This is more than a support role — it’s an opportunity to shape how identity and access works across a fast-scaling, AI-driven organization. At Pax8, you’ll work with cutting-edge tools and evolving technologies, growing your expertise as our platforms and capabilities expand. You’ll be part of a high-performing engineering cohort where your ideas, problem-solving skills, and technical depth will truly make an impact.

🌟 Life at Pax8

At Pax8, it’s business, and it IS personal. We’re passionate about building meaningful relationships, delivering exceptional partner experiences, and creating a workplace where people can thrive. You’ll be surrounded by collaborative, forward-thinking individuals who embrace innovation and continuous learning as we evolve toward an AI-first future.

🔧 What You’ll Be Doing

🔍 Solve advanced identity challenges

Act as a senior escalation point, diagnosing complex IAM and system issues while ensuring seamless service delivery

⚙️ Design and enhance identity solutions

Drive improvements across identity platforms, access management frameworks, and cloud-based services

🛠️ Maintain secure and reliable systems

Ensure uptime and performance through monitoring, automation, patching, and access control best practices

🚨 Lead incident response

Own critical incidents, triaging effectively and restoring service while identifying long-term improvements

📚 Strengthen knowledge and automation

Develop documentation, SOPs, and automation scripts to improve consistency and efficiency

📈 Support growth and mentorship

Share knowledge, guide team members, and continuously build your own expertise through learning and development

🌍 Your Impact

Your work will be central to securing Pax8’s internal ecosystem, ensuring the right people have the right access at the right time. By strengthening identity frameworks and driving operational excellence, you’ll directly support business continuity, security, and innovation across the organisation.

✅ What You Bring

• Proven expertise in Identity and Access Management within complex technical environments
• Extensive experience with modern cloud and workplace platforms
• Strong troubleshooting and problem-solving capability across large-scale systems
• Demonstrated ability to design and support scalable technical solutions
• Experience working with automation and infrastructure-as-code tooling
• Strong collaboration and communication skills across technical and non-technical audiences
• Solid understanding of security best practices in cloud environments
• Ability to adapt quickly and operate effectively in a fast-paced environment

🧠 Tech Stack & Certifications

Core Technology Stack

• Microsoft Entra ID (Azure Active Directory)
• Microsoft Intune
• Single Sign-On (SSO) and Enterprise Applications
• Microsoft Teams and SharePoint
• Cloud platforms such as Microsoft Azure and AWS
• Automation & Infrastructure-as-Code: Terraform, Ansible, Puppet, Chef, CloudFormation

Preferred Certifications

• Microsoft 365 Certified: Fundamentals (MS-900)
• Microsoft Certified: Azure Fundamentals (AZ-900)
• AWS Certified Administrator
• Additional certifications aligned with the Pax8 technology stack are advantageous

🔐 Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions