Business Development Manager

SuperStaff is looking for a driven Business Development Manager to help grow our client base across North America and other key markets. The BDM will partner closely with the Director of Business Development and the CEO to own a full-cycle outbound motion — identifying prospects, running discovery conversations, and closing new business — and will play a key role in shaping and executing SuperStaff’s growth strategy.

Key Responsibilities

Pipeline Generation & Outbound

• Build and execute outbound campaigns via email, phone, and LinkedIn to generate qualified meetings with decision-makers.
• Use Apollo and LinkedIn Sales Navigator to research target accounts and craft personalized outreach.
• Maintain a healthy, self-sourced pipeline aligned to quarterly quota targets.

Discovery & Consultative Selling

• Lead discovery calls with prospects to uncover business drivers, operational pain points, and staffing needs.
• Translate prospect needs into tailored SuperStaff solutions across CX, back office, IT, healthcare, and specialized verticals.
• Prepare and deliver proposals, pricing, and presentations that clearly communicate value.

Deal Management & Closing

• Manage opportunities through the full sales cycle, from first meeting to signed agreement.
• Coordinate with Operations, TA, and Finance to scope solutions accurately and ensure smooth handoff to delivery.
• Partner with the Director of Business Development and the CEO on strategic and enterprise pursuits.

CRM & Reporting

• Keep Zoho CRM fully up to date with activities, notes, and opportunity stages.
• Report weekly on pipeline health, forecast, and activity metrics.
• Contribute to continuous improvement of outbound playbooks, sequences, and messaging.

Requirements

Required

• 3–6 years of B2B sales experience, ideally in BPO, staffing, outsourcing, SaaS, or professional services.
• Demonstrated track record of hitting or exceeding quota in an outbound sales role.
• Strong discovery and consultative selling skills — able to lead executive-level conversations.
• Excellent written and verbal English; clear, concise, and professional communication style.
• Comfortable with CRM discipline and modern sales tooling (CRM, sales engagement, prospecting).
• Self-starter who thrives in a fast-moving environment with minimal hand-holding.

Preferred

• Experience selling into North American accounts.
• Familiarity with Zoho CRM, Apollo, and LinkedIn Sales Navigator.
• Exposure to offshore or nearshore delivery models (Philippines, Colombia, LATAM).

Benefits

HMO with 1 free dependent upon hire

Life Insurance

• 20 PTO credits annually
• VL and SL cash conversion

Annual Performance-Based Merit Increases and Employee Recognition

Great Company Culture

Career Growth and Learning

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States.

Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.