About The Role

Welcome to Montage Health’s application process!

Job Description

MOSM: Billing & Administrative Support Coordinator

Position Summary

Montage Orthopedic Sports Medicine is seeking a detail‑oriented, organized, and team‑focused Billing & Administrative Support Coordinator . This role is essential to supporting the clinic’s billing workflows, documentation processes, communication channels, and overall operational efficiency. The ideal candidate will demonstrate strong accuracy, communication skills, and reliability while working closely with internal teams, patients, and external partners.

Key Responsibilities

Medical Records & Documentation

Retrieve, organize, and distribute medical records required for billing, reimbursement, and audits.
Ensure documentation is complete, properly labeled, and routed to the appropriate internal or external parties.
Maintain well‑organized digital and physical filing systems that support efficient information retrieval.

Billing & Claims Support

Manage incoming and outgoing billing‑related phone calls with patients, payers, vendors, and internal staff.
Assist with preparing, attaching, and submitting claims through the clearinghouse with accuracy and compliance.
Support third‑party vendors by responding to billing inquiries and providing required documentation.

Payment & Data Support

Gather, review, and prepare data for payment posting.
Assist billing staff in reconciling discrepancies or resolving missing or incomplete information.

Administrative & Operational Support

Sort, scan, log, and distribute incoming and outgoing mail, including routed documents.
Manage inventory of billing supplies, forms, and operational materials.
Provide general administrative assistance to the billing team, clinic staff, and departmental leadership.
Support efficient daily operations through communication, coordination, and task follow‑through.

Qualifications

High school diploma or equivalent (GED) required.
Additional coursework or certificates in healthcare administration, billing, or a related field preferred.
Prior experience in medical billing, patient accounts, or healthcare administration strongly preferred.
Familiarity with medical terminology and basic insurance billing concepts.
Comfort working with EHR systems, clearinghouses, billing software, and payer portals.

Key Skills

Strong written and verbal communication; professional phone etiquette.
Excellent attention to detail and high accuracy in data entry and record management.
Strong organizational and time‑management abilities with the capacity to handle multiple priorities.
Customer service orientation with the ability to interact effectively with patients, staff, and vendor partners.
Ability to work independently and collaboratively in a fast‑paced clinic environment.
Experience coordinating with external vendors or payer partners is a plus.