Principle Service Specialist

End Date Sunday 17 May 2026 We Support Flexible Working – Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary As a Lead Service Specialist, you will guide teams in building, developing, and supporting LBG’s systems and services. You will continuously challenge, motivate, mentor, and support your teams, fostering a culture of innovation and excellence. Your deep technical expertise will enable you to work within or lead cross-disciplinary teams, resolving service-related and management issues while ensuring technical priorities are met. Job Description Develops and/or delivers budget plans for own area with guidance from senior colleagues. Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures within assigned unit and/or discipline. Manages the development and/or operation of significant aspects of the data management system with guidance from senior colleagues. Takes responsibility for implementing a team's formal development framework with guidance from senior colleagues, while informally coaching others throughout the organisation in area of expertise and pursuing and investing in opportunities for own personal development. Identifies shortcomings, then suggests and implements improvements to existing business practices, while developing and delivering projects or a workstream within the organisation's change management programme with guidance from senior colleagues. Manages the development and/or operation of knowledge management system with guidance from senior colleagues. Develops and/or delivers a plan for a specific area of responsibility by managing others. Sets longer term objectives and takes responsibility for implementing and coordinating performance management systems for a substantial department within the organisation. Develops innovative solutions by integrating and analysing complex and diverse information sources. Analyses and evaluates the feasibility/relevance of proposals for complex products/services, then develops and amends as necessary with guidance from senior colleagues and/or supervises activities performed by a product development/specialist team. Manages the development and/or delivery of an element of the organisation's strategic planning. We're Lloyds Technology Centre*, a tech and data company located in Hyderabad, India. We're part of Lloyds Banking Group, a leading provider of financial services in the UK and the UK's largest digital bank, with more than 27 million customers. We're changing financial services, and we want you to join us. With market-leading people practices and great opportunities for career and skills growth, we are committed to creating an exceptional colleague experience that is welcoming for all. Join us! *Lloyds Technology Centre does not offer financial services in India. Should you wish to contact us for any reason, please email us at: ✉ Sign in to view email For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.