Business Analyst – Business Transformation

Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and people are fully met, and that the company contributes to the economy and insurance market in Malta.

Are you a naturally curious and analytical individual who enjoys solving problems and improving the way businesses work? Do you have a passion for technology, process improvement and working with people to deliver meaningful change?

We are looking for a Business Analyst – Business Transformation to join our Information Technology team and play a key role in supporting the organisation's digital transformation journey. In this role, you will work closely with stakeholders across the business to understand operational needs, analyse business processes, identify opportunities for improvement and help deliver technology-enabled solutions that enhance efficiency and customer service.

Key Responsibilities

• Analyse business processes and identify opportunities for improvement and automation.
• Gather, document and validate business and functional requirements.
• Facilitate workshops and meetings with business stakeholders.
• Support Business Process Reengineering (BPR) and digital transformation initiatives.
• Act as the link between business users and technical teams throughout project lifecycles.
• Assist with User Acceptance Testing (UAT) and solution implementation.
• Develop business process documentation, functional specifications and user guides.
• Support organisational change by helping users adopt new systems and processes.

What we're looking for

• A Diploma or Bachelor's Degree in Business, Information Systems, Computer Science, Insurance, Finance or a related discipline.
• Strong analytical, organisational and interpersonal skills.
• Excellent written and verbal communication skills.
• Familiarity with business process analysis and documentation.
• Good working knowledge of Microsoft Office applications.
• Familiarity with database structures and an operating knowledge of SQL.
• A willingness to learn, adapt and contribute to continuous improvement initiatives.

Previous experience in a similar role, knowledge of the insurance or financial services industry, experience with enterprise business applications, and familiarity with Agile methodologies and business analysis tools will be considered an asset.

Why join us?

This is an excellent opportunity to join an organisation that is investing in technology, innovation and business transformation. You will work on a variety of exciting projects, collaborate with colleagues across the business, and play an active role in driving process improvement and digital transformation.

As a financially secure company with a people-first culture, we are committed to helping our people grow. We offer comprehensive training, ongoing learning and career development opportunities, a supportive and collaborative work environment, and a range of employee wellbeing benefits, including reduced summer working hours and staff discounts.

Whether you are looking to build your experience or take the next step in your career, we would love to hear from you. Apply today!

Elmo Insurance Limited (C-3500) is registered in Malta. Authorised to carry on general insurance business in terms of the Insurance Business Act (Chapter 403 of the Laws of Malta) and regulated by the Malta Financial Services Authority.