Billing and Revenue Accounting Specialist

• Voice AI that resolves, not transfers.
• Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.

• The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
• The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
• The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M

VAPI (/ˈVⱭːPI/)

• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

TRY TALKING TO VAPI NOW! https://vapi.ai/

WHY WE’RE HIRING FOR THIS ROLE

You'll own the order-to-cash cycle end to end - accurate billing (including usage-based), invoicing, accounts receivable, collections, and cash application - keeping DSO low and customers happy.

WHAT YOU'LL DO

30-60-90 DAY PLAN

First 30 Days: Learning & Foundational Setup

• Understand the billing systems (e.g., Stripe, Metronome) and current workflows.
• Begin managing daily billing operations: generating invoices, QA, and applying cash.
• Shadow customer billing inquiries to understand communication with Sales/Customer Success.
• Review existing revenue recognition (ASC 606) processes and deferred revenue schedules.

60 Days: Process Optimization & Operational Ownership

• Take full ownership of the order-to-cash cycle: billing, collections, and AR aging management.
• Actively manage billing disputes and maintain low DSO.
• Partner with Sales/Customer Success to resolve billing inquiries independently.
• Begin assisting with month-end close activities (journal entries and reconciliations) for AR and revenue.

90 Days: Process Improvement & Strategic Support

• Identify and implement improvements to the billing system and wider billing processes.
• Lead month-end close support for AR and revenue with minimal supervision.
• Evaluate and optimize usage-based/consumption rating setups.
• Provide strategic support for revenue accounting and audit readiness.

WHO YOU ARE

• 3-6 years in billing, AR / collections, or revenue accounting, ideally at a SaaS company
• Hands-on experience with usage-based billing systems
• Familiarity with revenue recognition principles (ASC 606)
• Strong collections and DSO-management track record
• High attention to detail and comfort working cross-functionally
• Experience with consumption / usage pricing models a nice to have
• Experience supporting month-end close and audit requests a nice to have

WHY VAPI

• Generational impact: Build the human interface for every business
• Ownership culture: 70% of the company are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A

WHAT WE OFFER

• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget
• Salary Range: $120,000 - $140,000 per year

Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.