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Receptionist

clvgroup · Ottawa, ON, Canada

Clerical / AdministrativeExternal listingfull-timeabout 2 hours ago

About The Role

An Update About Our Organization

There has never been a more exciting time to grow your career with CLV Group!

With the July 2026 acquisition of InterRent, we have strengthened our national presence and united two established organizations with a shared commitment to our people, our residents, and the greater communities we serve.

Together, we are building something truly remarkable. With the combined talent and resources of both teams, we’re accelerating our growth while advancing some of the most ambitious projects in our history.

Learn more about CLV GROUP here .

Learn more about our recent acquisition of InterRent REIT here .

Who We Are

For more than 50 years, CLV Group has specialized in building vibrant communities that our residents across Canada are proud to call home. Our standard of excellence is no accident – it’s driven entirely by our amazing people.

Our dynamic, integrated real estate platform spans investments, acquisitions, development, asset management, property management and corporate services. That breadth creates opportunities for our people to contribute across the full real estate lifecycle and take on challenges that accelerate their growth.

At CLV Group we’re expanding quickly, investing boldly, and building for the future. If you’re looking to develop a meaningful career with extraordinary potential, we’d love to hear from you.

About The Role

At CLV Group, exceptional service is shaped by every interaction. We are looking for someone truly special to serve as a welcoming and dependable point of connection for our residents, employees, partners and guests, while helping us deliver the experience our communities have come to expect.

We are seeking a receptionist who is much more than a greeter. This person will be a champion of our brand and culture, a trusted resource for our team and a caring, capable presence for everyone who connects with our office.

If you are a genuinely kind person who radiates positivity, builds trust naturally and takes pride in helping others while keeping an office running smoothly, you may be exactly who we are looking for.

This is a full time, fixed term position expected to begin immediately and continue until November 30, 2026, with the possibility of renewal. The role is based in our office five days a week.

The position focuses on customer service, office administration and day to day coordination, with some support provided to our leasing, community programming, parking and maintenance teams. During this temporary assignment, you will help keep the office organized, provide reliable coverage and ensure residents, employees and visitors receive friendly and timely assistance.

Responsibilities will include

Reception and Visitor Support

  • Welcome residents, contractors, candidates, vendors and guests in a friendly and professional manner
  • Ensure visitors are connected with the appropriate employee or team
  • Maintain an organized, welcoming and professional reception area
  • Represent CLV Group positively and professionally in every interaction

Communication and Inquiry Support

  • Answer and direct incoming calls, responding to general inquiries or connecting callers with the appropriate team
  • Monitor shared inboxes and direct messages to the appropriate employees
  • Follow up on outstanding inquiries when needed to help ensure requests are addressed
  • Provide basic information and assistance to residents, employees and visitors

Office Administration

  • Sort and distribute mail and courier deliveries and coordinate outgoing shipments
  • Monitor and order office supplies, kitchen items, snacks and printed materials
  • Keep reception areas, meeting rooms and shared office spaces organized and ready for use
  • Assist with meetings, office activities and employee events as needed
  • Provide general administrative support to teams across the organization

Leasing and Resident Support

  • Assist the leasing team with applications, payments and applicant follow up
  • Help residents with in person payments and general account inquiries
  • Direct more complex questions to the appropriate employee and help coordinate follow up
  • Provide a friendly and organized experience for prospective and current residents

Maintenance Support

  • Help residents submit maintenance requests through the Resident Portal
  • Notify the appropriate property team when additional attention is required
  • Direct urgent concerns to the appropriate employee promptly
  • Remain calm, helpful and professional when assisting with service issues

Qualifications

  • Previous experience in reception, office administration, customer service or a related role is preferred, but not required. We are happy to provide the training and support you need to succeed.
  • Fluency in English is required, and proficiency in any additional language is considered an asset
  • Proficiency in Microsoft Office
  • Strong communication, organization and follow through
  • Sound judgement and the ability to handle confidential or sensitive information with discretion
  • A friendly, professional and service focused approach
  • The ability to learn routines quickly, manage competing priorities and provide dependable support throughout the temporary assignment

Most importantly, we are a small but mighty team. This is a role for someone who is willing to roll up their sleeves, take initiative and help wherever needed. We are looking for a team member who will contribute to our collective success and who can expect that same support from us in return.

This is an in-person position - but we bet you could have guessed this already! Working from our office five days a week will also give you the opportunity to build strong relationships with colleagues, learn from experienced professionals and contribute to a highly engaged team. For the right person, this is an opportunity to make a visible difference every day.

Additional Information

We are a growing team – this is a roll up your sleeves and jump in where you’re needed type of role. Our people are at the heart of what we do. Working at CLV Group means working in a supportive environment rooted in community and collaboration.

Final compensation will be determined based on skills, experience, education, professional designations, internal equity, and job-related requirements. We welcome candidates at all stages of their career and value the diverse experiences and contributions everyone brings to CLV Group. This is a full-time, in-office role based in our office 5 days per week, providing the opportunity to collaborate closely with colleagues, learn from experienced professionals and contribute within an engaging, high-performing team environment. Occasional travel within Canada is required.

Curious about who we are? Learn more at https://www.clvgroup.com/careers/talent-and-culture/

Our Commitment to an Inclusive and Accessible Hiring Process

We are committed to diversity in our workforce and are proud to be an equal opportunity employer. We are excited to work with talented people.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email to [email hidden] with the nature of your request and your contact information. This email is for accessibility requests only and cannot be used to inquire about the status of applications.

Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.

Only selected candidates will be contacted. No phone calls please.

We appreciate your interest in exploring a career with CLV Group!

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