Virtual Assistant (021 - 751)

Work Schedule: This role is expected to align with the AU business hours (approx. 8:30AM - 5:30 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are

At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is

Our client is a childcare & kindergarten chain focused on delivering premium early learning experiences. They specialize in immersive bilingual education, integrating two languages seamlessly into daily routines to support natural language acquisition at a young age.

Role Overview

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to partner with centre managers to handle the administration of our centres. This role requires someone who can manage multiple priorities, communicate effectively, and take initiative with minimal supervision.

Key Responsibilities

• New customer support – you’ll lead the administrative process to onboarding new families into our childcare centers.
• Existing customer support – you’ll assist with phone and email inquiries from our existing families about billings, holidays, changes of days and more.
• Management support – our center directors will be depending on you for important internal reports and admin processes.
• Staffing support – you’ll lead the administrative process to onboarding new staff onto our systems and prepare draft rosters.
• Manage calendars, schedule meetings, and coordinate appointments
• Monitor and organize inboxes, flag priorities, and draft responses
• Handle administrative tasks such as data entry, file organization, and document preparation
• Conduct online research and compile information as needed
• Assist with project coordination, task tracking, and follow-ups
• Support client communications via email, chat, or phone when required
• Maintain and update internal systems, CRM tools, and trackers
• Prepare reports, summaries, and presentations
• Perform ad hoc tasks to support business operations

Requirements

• Proven experience as a Virtual Assistant or in a similar administrative role working with native english speakers in an SMB
• Proactive, strong organizational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask
• Proficiency in tools such as Microsoft Office suite & Asana (or equivalent), scheduling experience (Deputy) and childcare management (Xplor) a bonus
• Ability to work independently and take initiative
• A dedicated space for the home office that free from distractions
• A steady and fast internet connection with the minimum speed of 50 Mbps, which the internet modem available next to the working desk for the IP phone installation

Work Arrangement & Expectations

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to

Disclose any existing ongoing roles or client work

Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Visit website

At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.