Banking Specialist
Toast · Chennai, Tamil Nadu, India
About The Role
{"@context":"http://schema.org/","@type":"JobPosting","title":"Banking Specialist","description":"\u003cp\u003eToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eA day in the life (Responsibilities) \u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete Tier 1 Banking and Payment functions within departmental SLAs. \u003c/li\u003e\n\u003cli\u003eThese tasks will include processing ACH Reversals, Federal Trace Number Requests, Stop Payments, and the Return of Funds for failed transactions.\u003c/li\u003e\n\u003cli\u003eWork with internal and external partners to resolve customer inquiries and banking/payment discrepancies.\u003c/li\u003e\n\u003cli\u003eCommunicate directly with customers to resolve banking and payment issues.\u003c/li\u003e\n\u003cli\u003eUpdate and audit customer and employee benefits upon request.\u003c/li\u003e\n\u003cli\u003eAdditional responsibilities as capacity and needs dictate.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you'll need to thrive (Requirements)\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eA minimum Bachelor’s degree in any area, or any other related discipline.\u003c/li\u003e\n\u003cli\u003e1-3 Years of experience in an operations or customer facing role.\u003c/li\u003e\n\u003cli\u003eProactive in nature, works to improve knowledge of core functions.\u003c/li\u003e\n\u003cli\u003eExcellent attention to detail and unwavering commitment accuracy.\u003c/li\u003e\n\u003cli\u003eStrong organization skills and time management skills.\u003c/li\u003e\n\u003cli\u003eExperience with banking, treasury management, or payroll is a plus.\u003c/li\u003e\n\u003cli\u003eWork mode: Hybrid (2-3 days in Office).\u003c/li\u003e\n\u003cli\u003eWork Timing : 03:00PM - 12:00AM.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAI at Toast\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAt Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eOur Total Rewards Philosophy \u003c/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003eWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at \u003ca href=\"https://careers.toasttab.com/toast-benefits\"\u003ehttps://careers.toasttab.com/toast-benefits\u003c/a\u003e.\u003cbr\u003e\u003cbr\u003e#LI-HYBRID \u003c/p\u003e\u003cdiv class=\"content-conclusion\"\u003e\n\u003cp\u003e\u003cstrong\u003eHow Toast Uses AI in its Hiring Process\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThroughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: \u003ca href=\"https://careers.toasttab.com/ai-in-hiring\"\u003ehttps://careers.toasttab.com/ai-in-hiring\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cstrong\u003eDiversity, Equity, and Inclusion is Baked into our Recipe for Success\u003c/strong\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAt Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWe Thrive Together\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: \u003ca class=\"c-link\" href=\"https://careers.toasttab.com/locations-toast\" target=\"_blank\"\u003ehttps://careers.toasttab.com/locations-toast\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eApply today!\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eToast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact \u003ca href=\"mailto:✉ Sign in to view email\"\✉ Sign in to view email\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e------\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eFor roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e","datePosted":"2026-03-31T17:11:25Z","employmentType":"FULL_TIME","validThrough":"2026-08-10T10:12:07Z","hiringOrganization":{"@type":"Organization","name":"Toast","sameAs":null,"logo":"https://d25wby5c7p9100.cloudfront.net/public/uploads/d698635c92a50a0a70d2c9f23ff0beea/companies/logos/d698635c92a50a0a70d2c9f23ff0beea/thumb/toastlogo.png?1641234910"},"identifier":{"@type":"PropertyValue","name":"Toast","value":"0e960ed62330a9e1481a7522acff68cd"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"","addressLocality":"Chennai","addressRegion":"Tamil Nadu","postalCode":null,"addressCountry":"IN"}}]}
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