Lead Qualifying Sales Support Agent - (011 - 0758)

Work Schedule: This role is expected to align with the AU business hours (approx. 10 AM - 6 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: an award-winning Australian manufacturer and builder with over 30 years of experience in creating high-quality fiberglass pools. Based in Victoria with showrooms across the state, they manage the entire process—design, manufacturing, and installation—under one team to reduce customer hassle.

Role Overview: We are looking for a Lead Qualifying Sales Support Agent who is confident in communicating with potential customers, skilled at qualifying leads, and capable of managing follow-ups independently.

In this role, you will respond to inbound inquiries received into Hubspot via social media marketing and the company website, assess lead quality, answer initial questions, and ensure qualified prospects are properly tracked and moved through the sales pipeline including booking consultations with Pool Consultants.

This role does not involve cold calling, all leads are inbound.

The ideal candidate is confident on the phone, organized with follow-ups, and capable of handling objections professionally while maintaining a positive customer experience.

Key Responsibilities

• Respond to inbound leads generated via social media and website inquiries
• Conduct initial qualification calls to determine customer needs and readiness
• Communicate clearly with potential customers via phone, email, and messaging
• Handle basic objections and questions from potential clients
• Maintain accurate records and update lead statuses in HubSpot CRM
• Manage and track follow-ups with prospective customers
• Ensure qualified leads are properly passed to the appropriate sales team member
• Collaborate with the Melbourne-based sales team and existing offshore team member

Requirements

• Confident and professional phone communication skills
• Strong written communication and messaging skills
• Experience qualifying sales leads
• Comfortable handling objections and answering customer questions
• Highly organized and able to manage follow-ups independently
• Experience using a CRM system (HubSpot preferred)
• Ability to work collaboratively with a remote team

Benefits

Growth Opportunity

This role has strong potential for growth. As the offshore team expands, the successful candidate may have the opportunity to step into a leadership role overseeing the offshore sales support team.

Work Arrangement & Expectations

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to

Disclose any existing ongoing roles or client work

Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

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At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.