REF104747T-Senior Associate - Operations (Accounts Receivable-1-2 years of experience) Thane- Rotational shift (WFO Only)

Skills Required

• OTC (Order to Cash) Process Knowledge
• Cash Application
• Account Reconciliation
• Accounting Skills
• Good Communication Skills
• Hands-on experience with Microsoft Office (Word, Excel, and Access)
• SAP knowledge preferred
• Strong analytical and problem-solving skills
• Ability to multitask and prioritize workload
• Fluent English (spoken and written)

Experience Required

• 1–2 years of experience in OTC/Accounts Receivable
• Experience in a multi-location company preferred

Roles & Responsibilities

• Manage and resolve customer disputes through effective communication with customers and clients.
• Perform cash application and account reconciliation activities.
• Address cash application issues and follow up with customers for missing documentation and remittances.
• Support the Legal Department in handling bankruptcy cases.
• Coordinate with Recovery and Fraud teams on customer account matters.
• Assist the OTC Management Team with ad-hoc tasks and special projects.
• Close financial statements on a monthly basis.
• Support compliance reporting and ensure adherence to internal controls, accounting policies, and procedures.
• Collaborate with Regional and Global OTC teams to manage operational requirements.
• Work closely with Local, Regional Finance, and GFS teams on reporting and posting requirements.
• Prepare collection reports, metrics, and management reports for controllers and leadership teams.
• Use effective collection techniques to maximize cash flow and minimize aged debt.
• Manage Accounts Receivable ledgers accurately and efficiently.
• Provide detailed explanations and supporting documentation for AR balances during internal and external audits.
• Drive continuous process improvement initiatives.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, or a related field (preferred but not mandatory).
• Strong knowledge of Microsoft Excel and Word (Excel skills may be tested during recruitment).
• Ability to work effectively in a fast-paced environment.
• Strong verbal, written, and interpersonal communication skills.
• Eagerness to learn and develop new skills.

B.Com / M.Com or above