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Deputy Manager - Process Training REF99647E - (RTR - General Ledger - Training - Good Communication skills)Pune - Magarpatta

WNS Global Services · Pune, MH, India

Digital MarketingManager LevelQuick applyfull-time11 days ago

About The Role

 Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training plans with inputs from client SMEs Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc. Set-up daily/weekly huddles with trainees to track progress and resolve any issues Participate in periodic transition update calls set-up by Project Managers for internal stakeholders and provide detailed updates on progress of training batches Conduct audits, calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations Develop training interventions (BTB) based on TNA for existing employees Conduct certification programs & other developmental workshops for auxiliary trainers Review and revise the standard operating procedures periodically or as agreed with the client Ensure robust update management process is deployed and followed Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD) Preparing, publishing and maintaining various training reports and dashboards Client reviews and interactions, providing regular update on business reviews calls

Graduate with minimum 4+ experience of training with total experience of 9+ years in Finance and accounting ( RTR). Real estate accounting will be preferred

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