Regional Property Manager - West Coast Portfolio (San Diego Preferred)

• At FLATS®, we believe living well is a necessity—not a luxury. We create thoughtfully designed
• homes, technology-driven experiences, and vibrant communities where residents feel
• connected from the moment they arrive. Our teams don't simply manage apartments—they
• create memorable resident experiences.

POSITION SUMMARY

• The Regional Property Manager is responsible for overseeing the operational and financial
• performance of a growing portfolio of multifamily communities across California, Nevada, and
• Washington . This role provides strategic leadership to Property Managers and onsite teams
• while ensuring operational excellence, financial performance, resident satisfaction, and
• compliance across the portfolio.
• As FLATS continues to expand its West Coast presence—including multiple ground-up
• developments currently underway in Southern California—the Regional Property Manager will
• play a key role in supporting new community openings, driving operational consistency, and
• building high-performing teams.
• The ideal candidate is an experienced regional leader who thrives in a fast-paced environment,
• enjoys building relationships, and takes initiative without waiting for direction. Success in this
• role requires someone who is highly collaborative, financially savvy, customer-focused, and
• comfortable working independently while staying closely connected with teams across multiple
• markets.

Requirements

Key Responsibilities

Portfolio Performance & Financial Management

• Lead the operational and financial performance of a multifamily portfolio across
• California, Nevada, and Washington.
• Develop and manage annual operating budgets and forecasts with a focus on maximizing NOI.
• Analyze monthly financial performance, identify trends, and implement action plans to improve portfolio performance.
• Review and approve operating expenses while maintaining high service standards and cost-effective operations.
• Prepare owner reports, quarterly business reviews, and portfolio performance updates.
• Identify, recommend, and oversee capital improvement projects that enhance property value and resident experience.
• Support the successful lease-up and stabilization of newly developed communities.

Operations

• Conduct regular property inspections to ensure communities consistently meet FLATS operational and brand standards.
• Partner with maintenance and facilities teams to ensure preventative maintenance programs are executed effectively.
• Ensure compliance with Fair Housing, ADA, OSHA, and all applicable federal, state, and local regulations.
• Implement risk management initiatives that protect residents, employees, and company assets.
• Monitor rent collections, delinquency, vendor performance, operational reporting, and property KPIs.
• Oversee emergency response procedures and operational best practices across the portfolio.

Leasing, Marketing & Resident Experience

• Drive occupancy, revenue growth, leasing performance, and resident retention across the portfolio.
• Analyze market trends, competitor performance, and pricing strategies.
• Partner with Marketing to execute effective leasing and branding initiatives.
• Support lease-up strategies for new developments while maintaining stabilized occupancy at existing communities.
• Oversee resident retention initiatives and reputation management to enhance the overall resident experience.

Leadership & Team Development

• Recruit, coach, mentor, and develop Property Managers and onsite teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Conduct regular performance evaluations and provide ongoing coaching and professional development.
• Promote consistent training on company policies, procedures, and systems.
• Build engaged, high-performing teams across geographically dispersed markets.
• Lead by example through proactive communication, accountability, and a hands-on leadership approach.

Client & Stakeholder Relations

• Develop and maintain strong relationships with ownership groups, investors, and business partners.
• Present financial and operational performance updates with confidence and professionalism.
• Collaborate closely with Accounting, Marketing, Facilities, Asset Management, and
• Executive Leadership.
• Represent FLATS professionally with clients, vendors, contractors, and community partners.
• Perform other duties as assigned.

Work Environment

This is a hybrid position , with a strong preference for candidates based in the San Diego, California area to support FLATS' continued West Coast expansion.

The Regional Property Manager will oversee a portfolio currently consisting of communities in California, Nevada, and Washington , with additional developments planned in Southern California over the coming years.

Travel is an essential part of this role and includes

• Monthly travel throughout the portfolio based on business needs.
• Frequent day trips between San Diego, Las Vegas, and Portland.
• Quarterly leadership meetings in Chicago (company-paid).
• Company credit card provided for all approved business travel expenses.

WHAT SUCCESS LOOKS LIKE

• Portfolio occupancy, revenue, and NOI goals are consistently achieved.
• New developments successfully transition from construction through lease-up and stabilization.
• Property Managers and onsite teams are engaged, supported, and performing at a high level.
• Residents receive exceptional service, resulting in strong satisfaction and retention.
• Owners receive proactive communication, accurate reporting, and strategic recommendations.
• Operational standards remain consistent across all communities.
• The Regional Property Manager builds strong relationships across the organization, operates independently, and proactively contributes to team success.

QUALIFICATIONS

Required

• Active California Real Estate License.
• Minimum 3–5 years of multifamily property management experience , including experience managing multiple communities or a regional portfolio.
• Strong financial acumen with experience managing budgets, forecasting, and driving NOI.
• Demonstrated success leading, coaching, and developing onsite property management teams.
• Excellent customer service, communication, organizational, and leadership skills.
• Strong client relationship management experience.
• Ability to work independently while managing multiple priorities across geographically dispersed communities.
• Willingness and ability to travel regularly throughout the West Coast portfolio.

Preferred

• Nevada Real Estate License.
• Experience supporting new construction, lease-up, or ground-up developments.
• Experience managing properties across multiple states.
• Experience working with institutional ownership groups or large multifamily operators.
• Experience with Yardi preferred; experience with AppFolio or other property
• management software platforms is considered transferable.
• Bachelor's degree in Business, Real Estate, or a related field.
• Industry certifications such as CPM, CAPS, CAM, ARM, or HCCP .

Benefits

Benefits

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Paid time off (PTO).

WHY FLATS

Competitive Compensation • Performance Incentives • Medical, Dental & Vision • 401(k) • Paid Time Off • Professional Development • Career Growth • Technology-Forward Culture