Workforce Coordinator (008-00743)

Work Schedule: This role is required to align with Australian business hours, working 11:00 AM – 7:00 PM (Sydney time), Monday to Friday, to ensure consistent operational coverage. You are expected to be fully available, online, and responsive throughout these hours.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be formally employed through an Employer of Record (EOR) arrangement. We are not an outsourcing agency. All of our roles are 100% remote, so you’ll be able to work from home.

Who The Client Is: A growing Australian home and community care provider delivering nursing, personal care, and support services directly in people’s homes. Led by an experienced clinical and operations team, the organisation focuses on practical, well-coordinated care that is built around each client’s individual needs, goals, and independence.

Role Overview: We are seeking a Workforce Coordinator to support the day-to-day operations of a growing home healthcare provider delivering services across Australia.

This role is responsible for frontline coordination across inbound calls, rostering, timesheets, and recruitment support. The position requires a highly organised and reliable individual who can manage a high volume environment while following structured processes.

Given the nature of the role, the successful candidate must demonstrate a high level of integrity, professionalism, and strict confidentiality when handling sensitive client and staff information.

Key Responsibilities

• Rostering Support: Manage shift coverage using Connecteam, follow up on staff availability, and proactively identify and escalate scheduling gaps.
• Inbound Call Handling: Answer and manage incoming calls via Cisco Webex, triage enquiries, and direct calls to the appropriate team member in a timely and professional manner.
• Timesheet Support: Review timesheets for accuracy, follow up on missing or incorrect entries, and prepare data for payroll processing.
• Candidate Screening: Review applications, check basic requirements, and send interview invitations using provided templates.
• Interview Coordination: Conduct initial screening interviews using structured questions and escalate suitable candidates to management.
• General Administration: Support day-to-day administrative tasks including Outlook correspondence, meeting minutes, data entry, and maintaining accurate records.

Required Skills and Qualifications

• Proven experience in workforce coordination, HR support, or administration.
• Familiarity with rostering tools such as Connecteam and communication platforms like Cisco Webex.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite, especially Outlook and Excel.

Work Arrangement & Expectations

This is a remote role that will be set up via an Employer of Record (EOR) service.

To ensure alignment and transparency, successful candidates will be expected to

Disclose any existing ongoing roles or client work

Reflect this engagement on their LinkedIn profile

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At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.