About The Role

The Specimen Management Sr. Manager plays a key role in the overall Specimen Management organization (including Accessioning, Tech Ops, Referrals, and Maxi) to process specimens and on-time hand off to internal customers and with focus on quality, compliance, and productivity. The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas.

The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communications between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized.

Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment.

Internal Tittle: Mgr, Laboratory - Sr.

Management of functional metrics performance such as Employee Engagement / Quality / Delivery / Costs
Champions value improvement projects
Must have the mental alertness and high energy required to appropriately perform the job.
The ability to effectively work with other departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments and foster continuous improvements.
Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client concerns, technical department and employees in a professional manner.
Make independent decisions and exercise consistent sound judgment.
Capable of handling multiple priorities in a high-volume setting.
Able to organize and lead projects within the work group and with cross functional groups. Required to give presentations and speak in front of groups.

Skills and Competencies

Proven people and project leadership skills
Must be detail and quality oriented and data driven
Ability to work independently, as well as multi-task as necessary
Demonstrated knowledge of Lean Methodologies / Tools including problem solving – Highly desirable
Experience working in a regulated industry – Highly desirable
Strong performance management and people development experience
Must have high energy and positivity to drive the team through issues if they occur.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Desirable – Power BI
Servant Leader with excellent communication & listening skills
Coaching / mentor demeanor
Strong cross-functional collaborator and interpersonal skills
Highly self-driven / motivated
Excellent listening skills
Bias to results / Change agent