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Job Fair - Kingston

itel · Kingston, Jamaica

Customer SupportQuick applyfull-time11 days ago

About The Role

Join Our Team – Exciting Career Opportunities Available!

Are you passionate about delivering exceptional customer experiences? Ready to grow your career in a fast-paced, people-driven environment? We’re hiring dynamic, customer-focused professionals to join our team across multiple roles supporting global travel and car rental services .

Whether you thrive in sales, customer support, or problem-solving, we have an opportunity for you!

Now Hiring for Multiple Roles

  • Reservations / Sales Agents
  • Customer Service Representatives
  • Customer Support Specialists

👉 Apply directly here

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  • https://itel.bamboohr.com/careers/171
  • https://itel.bamboohr.com/careers/170
  • https://itel.bamboohr.com/careers/168
  • https://itel.bamboohr.com/careers/167 ​‌

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What You’ll Do

  • ✈️ Reservations & Sales Agents
  • Be the voice that helps customers plan their journeys.
  • Assist customers with booking car rental reservations (domestic & international)
  • Recommend the best vehicles, rates, and add-ons based on customer needs
  • Upsell products and maximize sales opportunities
  • Provide accurate pricing, promotions, and rental requirements
  • Handle reservation updates, changes, and inquiries
  • Identify new business and corporate sales opportunities
  • Deliver a seamless, professional, and engaging customer experience
  • 🎧 Customer Service Representatives
  • Be the problem-solver customers rely on.
  • Handle inbound inquiries related to reservations, rates, and services
  • Resolve customer concerns with efficiency and empathy
  • Provide accurate information and support on policies and requirements
  • Assist with booking updates and service requests
  • Promote loyalty programs, offers, and promotions
  • Escalate complex issues when necessary while ensuring customer satisfaction
  • Maintain confidentiality and protect customer information

What We’re Looking For

  • Strong communication and listening skills
  • A positive, energetic, and customer-first attitude
  • Ability to multitask and work in a fast-paced environment
  • Problem-solving mindset with attention to detail
  • Sales confidence (for sales-focused roles)
  • Basic computer skills and willingness to learn new systems

Why Join Us?

  • Career growth and development opportunities
  • Supportive and team-oriented environment
  • Hands-on training and continuous learning
  • Competitive compensation and incentives
  • Opportunity to work with global brands

Make an Impact

  • Every interaction matters. In these roles, you’ll help customers plan trips, solve problems, and create seamless travel experiences—all while building a rewarding career.
  • 👉 Ready to get started? Apply today using the links above!

This listing was posted by a verified recruiter at itel. Report this listing