Process Improvement & Data Analytics

{"@context":"https://schema.org","@type":"JobPosting","title":"Process Improvement \u0026 Data Analytics","description":"\u003Cp\u003E\u003Cstrong\u003EAbout Grab and Our Workplace\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EGrab is Southeast Asia\u0027s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\u0027ve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Team\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EThe Malaysia Safety team supports Grab\u0027s business markets and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we also help influence the strategic direction of the company by supporting the top management with safety insights and advisory.\u003C/li\u003E\u003Cli\u003EIf being always on the move excites you, this is the role for you. You will work on multi-dimensional and projects, with our teams and external partners to solve real-time issues, to deliver the safest experience for all our users on our platform.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Role\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESteer management teams along with our safety mission and principles\u003C/li\u003E\u003Cli\u003EDevelop internal and external user safety processes\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EThe Critical Tasks You Will Perform\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EAs a \u003Cstrong\u003ESafety Assistant Manager,\u003C/strong\u003E you\u0027ll have two main areas of focus:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EYou are responsible for tracking, analyzing, and presenting data, as well as monitoring the safety numbers in Malaysia to benchmark our safety performance and standards.\u003C/li\u003E\u003Cli\u003EYou will support the team in the operationalization of new technological and product developments that are rolled out to enhance the safety of our users - from drivers to passengers, merchants to eaters.\u003C/li\u003E\u003Cli\u003EYou will support the team\u0027s projects and partnerships that are aimed to develop early preventive measures to improve our safety standards and shape the safety culture of the community.\u003C/li\u003E\u003Cli\u003EYou will support and understand the country\u0027s goals to provide customized safety advisory and solutions, with the ultimate goal of steering management teams along with our safety mission and principles.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat Essential Skills You Will Need\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EMinimally bachelor\u0027s degree - 5\u002B years of experience.\u003C/li\u003E\u003Cli\u003ETo identify and critically analyze quantitative and qualitative patterns that are associated with safety trends.\u003C/li\u003E\u003Cli\u003EThe ability to present data, with the desire to work on applicable findings.\u003C/li\u003E\u003Cli\u003EThe scope of thought to develop a variety of complex procedures to prevent and mitigate safety risks.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ELife at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe care about your well-being at Grab, here are some of the global benefits we offer:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EWe have your back with \u003Cstrong\u003ETerm Life Insurance \u003C/strong\u003Eand comprehensive \u003Cstrong\u003EMedical Insurance.\u003C/strong\u003E\u003C/li\u003E\u003Cli\u003EWith \u003Cstrong\u003EGrabFlex, \u003C/strong\u003Ecreate a benefits package that suits your needs and aspirations.\u003C/li\u003E\u003Cli\u003ECelebrate moments that matter in life with loved ones through \u003Cstrong\u003EParental\u003C/strong\u003E and \u003Cstrong\u003EBirthday leave\u003C/strong\u003E, and give back to your communities through \u003Cstrong\u003ELove-all-Serve-all (LASA)\u003C/strong\u003E volunteering leave\u003C/li\u003E\u003Cli\u003EWe have a confidential \u003Cstrong\u003EGrabber Assistance Programme\u003C/strong\u003E to guide and uplift you and your loved ones through life\u0027s challenges.\u003C/li\u003E\u003Cli\u003EBalancing personal commitments and life\u0027s demands are made easier with our FlexWork arrangements such as differentiated hours\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat We Stand For At Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.\u003C/p\u003E","identifier":"REF4813L","mainEntityOfPage":"https://www.grab.careers/en/jobs/744000125811410/process-improvement-data-analytics/","url":"https://www.grab.careers/en/jobs/744000125811410/process-improvement-data-analytics/","datePosted":"2026-05-11","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Grab","url":"https://www.grab.com/sg/","logo":"https://www.grab.careers/images/logo.svg"},"industry":"Operations","jobLocation":{"@type":"Place","name":"Petaling Jaya","address":{"@type":"PostalAddress","name":"Petaling Jaya","addressCountry":"Malaysia","addressLocality":"Petaling Jaya","streetAddress":"First Avenue"}}}