About The Role

The Systems Specialist, under the general guidance of the Systems Manager, is responsible for overseeing work of a team of analysts that are responsible for providing technical support of the existing network security systems in IT. This role will also be responsible for leading the team, contributing technical expertise, and providing guidance to the analysis of incidents and events. The Systems Specialist will also develop and create procedures that will help the team improve the monitoring of IT computing infrastructure, provide timely response and troubleshoot alerts generated by various security tools. This position is also responsible for routine IT administrative tasks, problem solving, and issue resolution.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Core Responsibilities

Supervise technical staff and contractors supporting intrusion prevention, endpoint protection, data loss prevention, and access control technologies
Provide architectural, configuration, solution, and quality reviews to ensure secure and compliant implementations
Coordinate with IT groups, business organizations, vendors, and internal teams to resolve technology issues and implement standards
Monitor employee performance, productivity, professional conduct, and progress against development plans
Create integration and architectural diagrams that support secure system design
Develop RFP specifications, conduct technical evaluations, and recommend solutions and vendors
Manage small-scale vendor infrastructure installations and oversee firewall administration, operation, integration, and implementation
Monitor cybersecurity alerts, threats, and vulnerabilities; assess risk and impact, support incident response, and escalate issues when needed
Handle administrative and operational responsibilities, including change management, daily reporting, time-sheet approvals, equipment orders, service tickets, and acting as Systems Manager when required
Lead and develop a team through coaching, performance management, and effective work assignment to drive aligned execution and business outcome

Required Education/Experience

Bachelor's Degree and a minimum of 3 years of full-time relevant work experience in IT or Information security or
Associate's Degree and a minimum of 5 years of full-time relevant work experience in IT or Information security or
High School Diploma/GED and a minimum of 8 years of full-time relevant work experience in IT or Information security

Preferred Education/Experience

Bachelor's Degree in Information Technology, Computer Science, Math, Engineering or business-related disciplines and a minimum of 5 years of full-time relevant work experience in Information Security, Computer Incident Response Team (CIRT), Cyber Security Operations Center (CSOC), or Incident Management discipline

Relevant Work Experience

A minimum of 3 years of experience designing, developing, and implementing secure architectures or processes, required
A minimum of 3 years of experience implementing network firewalls, required
A minimum of 3 years of experience administering, operating, and integrating firewalls, required
Thorough knowledge of communication protocols, security standards, and cybersecurity principles, required
Experience with threat management, risk management, and/or compliance, required
Strong oral and written communication skills, including presenting designs and explaining technical concepts to nontechnical audiences, required
Experience with infrastructure integration, technology evaluation, standard designs, emerging technologies (e.g., Next-Generation Firewalls, SASE, ZTNA, micro-segmentation, and cloud security architectures), long-term planning and investment estimation, preferred
Experience with infrastructure integration, technology evaluation, standard designs, emerging technologies, long-term planning, and investment estimation, preferred

Skills and Abilities

Ability to lead/manage others
Ability to drive multiple projects to successful completion
Ability to inspire and develop staff
Strong written and verbal communication skills

Licenses and Certifications

Driver's License Required
Other: CISSP, CISM and CIPP Preferred

Physical Demands

Ability to push, pull, and lift up to 40 pounds
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols

Additional Physical Demands

The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Ability to be flexible and able to work off-hours as required to support deployments, resolve production problems or respond to corporate emergencies