Global Finance Operations Manager – CMA & RTR

Job Summary

The Global Finance Operations Manager will oversee end-to-end Customer Marketing Agreements (CMA) within the Record-to-Report (RTR) function. This role is responsible for ensuring accurate financial reporting, strong governance, and efficient operations across accruals, provisions, and customer settlements. The position also plays a key leadership role in driving operational excellence and supporting a global shared services environment.

Key Responsibilities

• Lead and manage the CMA team, ensuring alignment with global RTR and finance objectives
• Oversee end-to-end CMA processes including accruals, provisions, billing, and settlements
• Ensure accuracy and timeliness of financial reporting and month-end close activities
• Review reconciliations for accruals, payments, and balance sheet accounts
• Strengthen financial controls and ensure compliance with SOX and internal policies
• Manage customer agreements lifecycle including documentation, approvals, and governance
• Partner with Credit and Collections teams to reduce aged receivables and resolve disputes
• Drive operational efficiency, standardization, and continuous process improvements
• Collaborate with global stakeholders to ensure alignment of finance operations
• Support audits (internal and external) and ensure readiness of documentation

Qualifications

• Bachelor's degree in Finance, Accounting, or related field
• Strong experience in RTR, financial reporting, and shared services
• Proven leadership experience managing finance operations teams
• Deep understanding of accruals, reconciliations, and financial controls
• Experience in ERP systems (SAP preferred)
• Strong stakeholder management and communication skills
• Ability to work in a fast-paced, multinational environment
• Competitive benefits and variety of allowances
• Health insurance
• Medical benefits
• And many more!