About The Role

Provides general patient care and basic patient education as directed by providers. Performs duties which indirectly support patient care such as PCMH quality measures (prevention & disease), in-house practice services (medical, dental, and behavioral health), recordkeeping, routine laboratory duties, general equipment maintenance, immunizations, and maintaining site supply & medication inventories.

PRIMARY DUTIES AND RESPONSIBILITIES

Skill in assisting with medical procedures, applying sterile dressings, exams, and treatments documentation as needed.
Triage patients with proper documentation.
Safely lift, and physically manipulate patients.
Maintain quality, safety, and/or infection control standards.
Educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment as instructed by the provider.
Prepare and process laboratory samples and tests using established protocols.
Coordinates paperwork for provider that may be needed for referrals, prior authorizations for medications, and diagnostic testing as needed.
Performs testing including but not limited to lab draws, EKGs, PFTs, drug screens, etc. (training will be provided as needed)
Enter nursing charges and patient related information into electronic health record software.
Enter patient information into sample medication log sheets and other assigned log sheets.
Reviews patient charts, checks in patient, obtain, and record all patient vital signs, histories (allergies, medication, medical surgical, family, and social). Reconciles medication and states initial reason for patient’s visit.
Directly addresses patient care gaps with patients during visits and between visits by using patient lists to review and act on overdue preventive care needs.
Participates in quality improvement efforts as evidenced by providing feedback on projects and making suggestions for future improvements.
Records and reports observed symptoms, reactions, treatments, and changes in patient’s conditions.
Administers medications and immunizations as per standard of administration and documents in electronic health record.
Actively participants in in-service education programs as required by practice.
Maintains and stocks inventory of office and/or clinical supplies as appropriate to position.
Reports any incidents, maintenance issues, unsafe conditions and/or good catches to supervisor.
Actively participates in team huddles (organizational planning and their own team).
Transportation to rotate to any of the DSHC sites as needed.
Performs miscellaneous job-related duties as assigned.
Follows HIPAA, OSHA, Corporate compliance policies and regulations.
Employee knows DSHC’s 5 core values and demonstrates the specific valued behaviors on a daily basis.

MARGINAL DUTIES (AS ASSIGNED)

Performs Perinatal/Prenatal Management duties for Provider: Monthly accounting of new prenatal patients, delivery information, new baby sex & birth weights, patient reminders, patient education of prenatal cycles/hospital, set appointments for practice & hospital registration, and warm handoffs to delivering physician. All preparation for Uniform Data System (UDS) prenatal delivery and birth weights reporting.
DOT Medical Exams/Provider Assistance
Circumcision provider assistance
IV insertion and monitoring
Bilingual Skills/Interpretation

MINIMUM QUALIFICATIONS

Graduate of Medical Assistant Program.
CMA certification in good standing or a Medical Assistant with intent to become certified if not presently or by hire date unless otherwise determined.
Current Basic Life Support (BLS)/Cardiopulmonary Resuscitating (CPR) certification in good standing.