About The Role

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Title: BI Analyst, Data & Analytics

Reports To: Sr. Director, Data, Analytics, and AI

FULLY ON-SITE IN MELVILLE

Salary: $70,000 – $80,000

Desired Experience level

Min: Related internship experience
Max: 5 years of full-time experience

JOB SUMMARY

The Business Intelligence Analyst will design, build, and maintain reports and dashboards that turn clinical, operational, and administrative data into actionable insight across the organization. This role works primarily within the native reporting and analytics environments of our source EHR and operational platforms, and extends that reporting through Google Looker (including Looker Studio) for cross-system dashboards, self-service analytics, and executive visibility.

This position sits at the intersection of data, operations, and clinical workflows in a regulated home care environment. The BI Analyst partners with business stakeholders to define metrics and reporting requirements, ensures data accuracy and consistency across integrated systems, and delivers trusted, well-documented dashboards that support day-to-day operations, compliance monitoring, and strategic decision-making.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Design, build, and maintain reports and dashboards directly within source EHR and operational platforms’ native reporting modules, serving clinical, operational, billing, and administrative teams
Develop and maintain dashboards and data visualizations in Google Looker and Looker Studio, including semantic modeling (LookML), explores, and scheduled report delivery
Partner with business stakeholders to gather, analyze, and document reporting requirements, KPI definitions, and success metrics; translate business questions into clear, build-ready analytics specifications
Establish and maintain a metrics dictionary and reporting documentation to ensure consistent definitions across teams and systems
Validate data accuracy and reconcile discrepancies between source EHR systems, integrated platforms, and downstream reporting; investigate and resolve data quality issues with engineering and vendor partners
Support recurring operational, financial, and regulatory reporting cycles, including census, authorizations, visit utilization, scheduling and staffing, billing, and quality metrics
Monitor dashboard performance, usage, and adoption; iterate on design and layout to improve usability and self-service analytics across the organization
Coordinate with external vendors and third-party partners on report specifications, data extracts, and integration-related reporting needs
Assist with user acceptance testing (UAT) and validation of reporting outputs following system updates, integrations, and configuration changes
Support adherence to HIPAA requirements, minimum-necessary data access principles, data governance standards, and internal compliance controls in all reporting and analytics activities

QUALIFICATIONS/EDUCATION/LICENSURE/CERTIFICATIONS

Bachelor’s degree in Business, Health Informatics, Information Systems, Data Analytics, Computer Science, or related field
Demonstrated hands-on experience building dashboards and reports required (professional, internship, or substantial academic/project work); experience in healthcare, home care, or another regulated environment preferred
Hands-on experience building reports and dashboards within EHR or clinical/operational platform reporting tools
Experience with Google Looker and/or Looker Studio preferred; LookML exposure a plus; experience with other BI tools (e.g., Tableau, Power BI) also considered
Proficiency in SQL for data exploration, validation, and report development
Strong analytical, problem-solving, and organizational skills with a high standard for data accuracy
Strong communication skills and ability to translate data findings for both technical and non-technical audiences
Detail-oriented with ability to manage multiple priorities in a fast-paced environment
Familiarity with healthcare data concepts (e.g., census, authorizations, visit/claims data, payer requirements) preferred
Familiarity with tools such as Jira, Confluence, ClickUp or similar platforms preferred

Ideal Candidate Profile

Analytics professional who enjoys working close to the source data and understands that trustworthy dashboards start with well-understood source systems
Curious about how clinical and operational workflows generate data — and how that data can drive better decisions
Comfortable working across technical and business teams, from clinicians and schedulers to engineers and executives
Comfortable navigating the complexity of a growing healthcare organization — able to manage competing priorities, adapt to evolving workflows, and bring structure where there is ambiguity

Work Environment

Monday – Friday (Full-Time, On-Site)

Compensation Range

Salary: $70,000 – $80,000

Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!