About The Role

Do you see yourself as a Banquet Server ? What's your passion? Whether you're into tennis, painting or gardening, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

At Holiday Inn ® we want our guests to relax and be themselves which means we need team members to

Be you – by being natural, professional and personable in the way you are with people
Get ready – by taking notice and using your knowledge so that you are prepared for anything
Show you care – by being thoughtful in the way you welcome and connect with guests
Take action – by showing initiative, taking ownership and going the extra mile.

Responsibilities

Provide prompt and courteous food and beverage service to guests during banquet/catering functions.

Properly store all reusable goods.
Perform pre- and post-shift side work, set-up, condiments, etc.
Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.

Qualifications

Basic reading and writing. Food service experience with general knowledge of banquet operations.

This job requires ability to perform the following

Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
Moving about the function areas.
Bending, stooping, kneeling

Other

Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Mathematical skills, including basic math are used frequently.
May be required to work nights, weekends, and/or holidays.

What we offer

The hourly pay range for this role is $14.00 to $15.00 per hour.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. We offer free onsite parking, employee meals and so much more!

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our ever-growing global family.