About The Role

Primary Purpose of Position

To lead the Learning & Development function in India, delivering high-quality learning and organisational development initiatives that build capability and support business performance.

As the senior Learning & Development representative in India, this role provides leadership to the local Learning & Development team, partners with business leaders to identify capability needs, and delivers exceptional learning experiences that strengthen leadership capability, organisational effectiveness, and team performance.

Working closely with the Asia Pacific Learning & Development Manager and regional stakeholders, the Learning & Development Lead is responsible for implementing global and APAC learning initiatives within India, ensuring they are effectively embedded, locally relevant, and aligned with business priorities. The role fosters a strong learning culture through exceptional facilitation, strategic stakeholder partnerships, and the delivery of innovative learning solutions.

Key Accountabilities

Functional Leadership

Lead the Learning & Development function across India, ensuring learning initiatives align with business priorities and the APAC Learning & Development strategy.
Develop and implement local learning priorities that build organisational capability and support business performance.
Contribute to enterprise-wide talent and organisational development initiatives through the effective delivery of learning and capability solutions.
Oversee the delivery of the India learning portfolio, ensuring learning initiatives are delivered to a consistently high standard.
Drive a culture of continuous improvement by identifying opportunities to enhance learning programs, learner experience, and operational effectiveness.
Act as the primary Learning & Development contact for India, representing the function with professionalism, credibility, and a customer-focused approach.
Lead the implementation and localisation of global and APAC learning initiatives ensuring they meet the needs of the India business while maintaining alignment with enterprise learning standards.

People Leadership

Lead, coach, and develop the India Learning & Development team to deliver high-quality learning services.
Set priorities, allocate work, and provide ongoing coaching, feedback, and development opportunities.
Foster a collaborative, high-performing team culture built on accountability, innovation, and continuous improvement.
Support team capability development to ensure consistent standards of facilitation, customer service, and operational excellence.

Learning Facilitation & Delivery

Act as lead facilitator for leadership, team effectiveness, and organisational development programs across India.
Deliver engaging virtual and face-to-face learning experiences that create meaningful behavioural change and an exceptional learner experience.
Maintain a visible presence across the business as a trusted learning professional and role model for facilitation excellence.
Adapt facilitation approaches to meet the needs of diverse audiences and varying levels of leadership experience.
Coach and support other facilitators to continuously improve facilitation capability and learner engagement.

Business Partnership & Stakeholder Engagement

Build trusted relationships with business leaders, Human Resources, and subject matter experts.
Partner with business leaders to identify current and future capability needs and recommend learning and organisational development solutions that support business priorities.
Provide expert advice on learning and development initiatives that support individual, team, and organisational performance.
Partner with stakeholders to successfully implement learning initiatives that align with business priorities.
Promote a culture of continuous learning and encourage active participation in development opportunities across the business.

Operational Excellence and Continuous Improvement

Oversee the successful planning and delivery of the India learning calendar.
Monitor learning effectiveness through participant feedback, evaluation data, and stakeholder insights.
Identify opportunities to improve learning programs, delivery approaches, and learner experience.
Contribute to regional Learning & Development projects and support the implementation of APAC initiatives across India.
Ensure learning initiatives are delivered efficiently, consistently, and in line with organisational standards.
Maintain an awareness of emerging learning and organisational development practices and recommend opportunities to enhance capability across the business.

Skills & Specifications

Qualifications & Experience

o Degree qualification in Human Resources, Learning & Development, Education, Organisational Development, or a related discipline.
o Extensive experience in Learning & Development within a corporate environment.
o Demonstrated experience facilitating leadership, professional, and organisational development programs.
o Proven ability to build credibility through exceptional facilitation and the delivery of engaging, high-quality learning experiences.
o Experience leading, coaching, and developing a high-performing team.
o Demonstrated experience partnering with business leaders to identify capability needs and implement learning solutions.
o Experience managing multiple learning initiatives and balancing strategic priorities with operational delivery.

Skills

o Exceptional facilitation and presentation skills across both virtual and face-to- face environments.
o Outstanding communication, influencing, and stakeholder management skills.
o Ability to build trusted relationships with leaders and establish credibility across all levels of the organisation.
o Strong leadership, coaching, and mentoring capability.
o Commercial awareness and the ability to align learning initiatives with business priorities.
o Strategic thinking combined with strong operational execution.
o Highly organised, adaptable, and able to manage competing priorities in a fast-paced environment.
o Proactive, collaborative, and solutions-focused, with a commitment to continuous improvement.
o Proficient in Microsoft Office applications, including Teams, PowerPoint, Outlook, and Excel.