Sales Support Specialist

Emerson’s DeltaV SaaS SCADA Sales Support Specialist will ensure a seamless quote-to-order process and play a critical role in sales operations. You will be responsible for generating accurate and timely customer proposals, maintaining CRM data, and supporting pricing and product configurations through price book management.

In This Role, Your Responsibilities Will Be

• Prepare, review, and finalize customer proposals, quotes, and bid documents
• Collaborate with Sales Representatives and Solutions Engineers to ensure accurate scope, pricing, and terms
• Ensure all proposals align with company standards, branding, and contractual requirements
• Manage revisions and version control for proposals throughout the sales cycle
• Maintain accurate and up-to-date records in CRM for active opportunities
• Support price book management, including product configurations and discount structures
• Ensure pricing accuracy across proposals and alignment with company policies
• Coordinate with finance and leadership on pricing approvals and updates
• Identify opportunities to improve proposal generation and CRM workflows
• Assist in documenting and standardizing sales processes
• Generate reports and dashboards to support sales performance tracking
• Provide general administrative and operational support to the sales team

Who You Are

You are a commercial specialist and provide timely and helpful information to individuals across the organization. You stage tasks and activities with relevant achievements and schedules. You understand that different situations may call for different approaches. You learn quickly when facing new situations. You follow through on commitments.

For This Role, You Will Need

• Bachelor’s Degree
• 2+ years of relevant experience
• 2+ years of experience in sales support, sales operations or proposal management
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (specifically Word, Excel)
• Proficiency in Adobe Products

Preferred Qualifications That Set You Apart

• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities and deadlines
• High level of accuracy and attention to detail
• Collaborative across multiple teams and stakeholders
• Process-oriented thinking with a continuous improvement mindset

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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