Senior Software Engineer, AI Foundations

{"@context":"http://schema.org/","@type":"JobPosting","title":"Senior Software Engineer, AI Foundations","description":"\u003cp\u003eToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.\u003c/p\u003e\n\u003cp\u003eAI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.\u003c/p\u003e\n\u003cp\u003eAs a Senior Software Engineer on this team, you'll be hands-on building the systems that other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.\u003c/p\u003e\n\u003cp\u003eThis is a \u003cstrong\u003ehybrid role with 2 days per week in the Bengaluru office.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eA day in the life (Responsibilities)\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDesign, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines\u003c/li\u003e\n\u003cli\u003eDevelop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations\u003c/li\u003e\n\u003cli\u003eBuild on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior\u003c/li\u003e\n\u003cli\u003eImplement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows\u003c/li\u003e\n\u003cli\u003eWrite high-quality, well-tested code and participate in design and code reviews\u003c/li\u003e\n\u003cli\u003eCollaborate with engineers, product managers, and platform teams to understand developer needs and translate them into reliable platform solutions\u003c/li\u003e\n\u003cli\u003eContribute to the team's adoption of agentic development practices and tooling\u003c/li\u003e\n\u003cli\u003eLeverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat you'll need to thrive (Requirements)\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eBachelor’s Degree with relevant experience of 5+ years in designing and implementing scalable backend services\u003c/li\u003e\n\u003cli\u003eDemonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling\u003c/li\u003e\n\u003cli\u003eFamiliarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks\u003c/li\u003e\n\u003cli\u003eExperience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks\u003c/li\u003e\n\u003cli\u003eWorking knowledge of prompt engineering and how LLM behavior responds to context and instructions\u003c/li\u003e\n\u003cli\u003eStrong foundation in Java, Kotlin, or another object-oriented language\u003c/li\u003e\n\u003cli\u003eExperience with distributed systems, REST APIs, and cloud-native infrastructure\u003c/li\u003e\n\u003cli\u003eStrong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch4\u003eWhat will help you stand out\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eFamiliarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns\u003c/li\u003e\n\u003cli\u003eExperience with machine learning concepts, model evaluation, or ML infrastructure\u003c/li\u003e\n\u003cli\u003eExperience building developer experience platforms, internal tooling, or API gateways\u003c/li\u003e\n\u003cli\u003eFamiliarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAI at Toast\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAt Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eOur Total Rewards Philosophy \u003cbr\u003e\u003c/strong\u003eWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at \u003ca href=\"https://careers.toasttab.com/toast-benefits\"\u003ehttps://careers.toasttab.com/toast-benefits\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e#LI-HYBRID\u003c/p\u003e\u003cdiv class=\"content-conclusion\"\u003e\n\u003cp\u003e\u003cstrong\u003eHow Toast Uses AI in its Hiring Process\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThroughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: \u003ca href=\"https://careers.toasttab.com/ai-in-hiring\"\u003ehttps://careers.toasttab.com/ai-in-hiring\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cstrong\u003eDiversity, Equity, and Inclusion is Baked into our Recipe for Success\u003c/strong\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAt Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWe Thrive Together\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: \u003ca class=\"c-link\" href=\"https://careers.toasttab.com/locations-toast\" target=\"_blank\"\u003ehttps://careers.toasttab.com/locations-toast\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eApply today!\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eToast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact \u003ca href=\"mailto:✉ Sign in to view email\"\✉ Sign in to view email\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e------\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eFor roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e","datePosted":"2026-05-08T10:44:13Z","employmentType":"FULL_TIME","validThrough":"2026-08-09T09:33:11Z","hiringOrganization":{"@type":"Organization","name":"Toast","sameAs":null,"logo":"https://d25wby5c7p9100.cloudfront.net/public/uploads/d698635c92a50a0a70d2c9f23ff0beea/companies/logos/d698635c92a50a0a70d2c9f23ff0beea/thumb/toastlogo.png?1641234910"},"identifier":{"@type":"PropertyValue","name":"Toast","value":"b3d7e4cc19ed05706ebf3d14b859767e"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"","addressLocality":"Bengaluru","addressRegion":"Karnataka","postalCode":null,"addressCountry":"IN"}}]}