About The Role

Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec™ streamlines operations, optimizes facility management, and simplifies program and membership management.

Since 2009, Amilia has been on a mission to revolutionize how communities connect and participate in activities. By combining cutting-edge technology with deep industry expertise, the software empowers organizations to manage registrations, memberships, facilities, and finances more efficiently while enhancing community engagement.

Over 1,500 organizations across 6,600 locations in North America rely on Amilia to serve 4.5 million participants and process $750M in transactions annually.

Caring is at the core of Amilia’s culture: for customers, tailored products, and colleagues alike. Driven by an entrepreneurial spirit and a passion for innovation, this mindset shapes everything we do.

What you can expect

At Amilia, Sales is where our story meets real impact: every conversation helps a municipality, nonprofit, or community organization run better. We're looking for a Sales Development Representative to be the first voice prospects hear from us. You’ll be the engine behind our pipeline: sourcing new business, qualifying inbound interest, and turning conversations into real opportunities for our Account Executives to close.

You're a natural conversationalist who isn't afraid of a cold call, thrives on research, and gets energy from every new conversation. If you love the hunt and want to build a career in SaaS sales, this is your launchpad.

You will be responsible for

Outbound Prospecting

Identify and prospect new leads across the Canada/US SMB market through cold calls, email campaigns, and social outreach
Multi-thread outbound accounts, connecting with Executive Directors, CEOs, and COOs to find the right stakeholders
Use prospect research to sharpen your messaging and improve conversion rates

Inbound Lead Management

Manage inbound leads from first touch to qualified call, meeting response-time SLAs
Turn website visits, trial sign-ups, and referrals into qualified opportunities

Creating Opportunities

Run discovery calls to understand each prospect's pain points, budget, and buying process
Demonstrate the value of SmartRec based on what the prospect actually needs
Convert qualified leads into opportunities and hand them off to the right Account Executive