About The Role

Work Schedule

M-F 8:30-5

Summary

Functions as a member of a multidisciplinary team and utilizes input from other team members to make decisions. Conducts psychosocial assessment of patient and family needs and formulates a documented service coordination plan. Acts as a patient advocate by negotiating for necessary services and facilitates coordination of referrals throughout the network and the community. Develops treatment plans in accordance with grantor requirements.

Job Duties

Plans and identifies immediate, short-term, and long-term care needs for patients/clients and sets appropriate patient/client goals and time frames for achievement in order to achieve desired outcomes.
Conducts assessments of continuing care needs through direct observation, data analysis, and interviews in order to determine the need for intervention.
Establishes appropriate monitoring tools to measure outcomes related to client/patient interventions.
Evaluates and measures patient/ client responses to planning, services, and intervention in order to ensure the quality of case management services.
Screens patients/clients for services and intervention appropriately as evidenced by documentation.
Documents functional, situational, and clinical assessment within 24 hours of patient/client contact.
Reports client/patient based data to client/patient based teams in order to improve quality of case management services.

Minimum Qualifications

Bachelor’s Degree Healthcare, Human Services, Education, or related field
2 years Case management experience or
2 years Experience in a related field
Knowledge of Medicare, Medicaid, and other state or federal funded assistant programs for eligible individuals
Cultural competency in working with a diverse population
Knowledge and understanding of the client's diagnosis, prognosis, care needs, as well as cost and barriers to goal achievement
Knowledge and understanding of community resources that can be accessed to assist patients in maintaining housing, basic needs, and overall health care
American Heart Association Basic Life Support - State of Pennsylvania within 90 Days

Preferred Qualifications

Bachelor’s Degree Social work, psychology, sociology or similar field
1 year Case management experience in a health care setting
Bilingual

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.